Principal Customer Identity and Access Management Security Engineer

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary

Join CDW and help protect delivery of full stack technology solutions and global services for 250K+ customers—including corporate enterprise, government, education, and healthcare industries. You will be on a team dedicated to collaborative delivery of a new global information security strategy, operating model, and objectives to accelerate CDW’s business goals in a secure way. Your role at CDW is of the utmost importance to the company’s mission, objectives, and reputation. As the Principal Security Identity and Access Management Engineer, you will play a pivotal role in the design, development, and implementation of best-in-class Identity and Access Management (IAM) solutions for both employees and customers. You will work within, and across, Agile teams to enable a more secure Enterprise where the right people have access to the right resources at the right time. You will have an opportunity to work in all aspects of identity and across our security stack. The team you are joining partners with every team in the company to design, develop, implement, and support our identity experience, with a focus on security, compliance, and quality.

What you will do:

• Lead the design, implementation, and security architecture of scalable, secure CIAM solutions.
• Define and enforce CIAM policies and governance (e.g., password policies, MFA, consent).
• Partner with cross-functional teams to integrate secure customer identity flows, including registration, login, SSO, MFA, and account recovery.
• Automate CIAM configuration and infrastructure using Terraform and CI/CD pipelines.
• Establish secure token management, OAuth2/OIDC flows (e.g., SAML, etc.).
• Continuously evaluate current-state processes and implementations, identifying opportunities for further optimization, and acting upon those opportunities where appropriate.
• Collaborate with other engineering teams to design appropriate identity and access management solutions to ensure seamless identity integration.
• Work on and prioritize multiple, concurrent projects while meeting deadlines in a fast-paced environment.

What we expect of you:

• Bachelor’s degree and 10 years of experience in identity and access management with a focus on identity architecture, identity governance, and operations; OR
• 14 years of experience in identity and access management with a focus on identity architecture, identity governance, and operations.
• At least 3 years’ experience leading identity initiatives.
• At least 5 years knowledge and technical hands-on experience managing/deploying cloud capabilities.
• Proven experience implementing CIAM solutions (such as Microsoft Azure AD B2C or External Identities, Okta, or ForgeRock) in a large, complex environment.
• Deep expertise in CIAM and Auth0.
• Hands-on experience with Terraform, and infrastructure-as-code practices in cloud environments.
• Experience securing customer-facing applications (B2C, partner, or hybrid).
• Strong knowledge of OAuth 2.0, OIDC, SAML, and JSON Web Tokens (JWT).
• Experience with consent management, progressive profiling, and social login integration.
• Familiarity with regularly compliance regulations (PCI, SOX, ISO, NIST).
• Strong problem solving and collaboration skills with demonstrated ability to explain complex technical concepts to a variety of audiences for the understanding of all involved.
• Ability to work collaboratively to identify and solve problems.
• Dedication to continuous improvement, security process engineering, and operational excellence.
• Stay up-to-date with the latest trends and developments in IAM and CIAM to provide guidance and recommendations to senior management.
• Excellent verbal and written communication skills, with the ability to effectively interact with all coworkers and stakeholders.   Strong analytical and problem-solving skills, with the ability to think strategically and creatively.
• Ability to prioritize work and handle multiple tasks simultaneously in a fast paced, diverse, and growth-oriented environment. 

Pay range: $143,000 - $233,400 depending on experience and skill set

Annual bonus target of 15% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials #LI-SC3

We make technology work so people can do great things.     

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.