Cybersecurity Lead - Threat Management

Who We Are

Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported. 

As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don’t have to.

As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. 

Position Summary

The Cybersecurity Lead – Threat Management is a critical role for the Cybersecurity team at Oncourse Home Solutions to ensure that current security posture is maintained and ensure evolving threats are managed effectively.  This role on the cybersecurity team will ensure incident response, manage evolving cybersecurity threats, and ensure compliance and safe operations.  This role requires an experienced and highly capable individual to build and mature our threat defense, incident response, data security capabilities and effective communication. 

Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. 

Responsibilities include but are not limited to: 

• Lead the design and execution of threat detection, threat hunting, and incident response strategies across enterprise environments.  

• Coordinate forensic investigations and root cause analysis for critical security incidents.  

• Secure and optimize Microsoft 365 environments including SharePoint, OneDrive, Teams, and Exchange Online.  

• Apply best practices using Microsoft-native tools to protect data, identities, and endpoints.  

• Conduct threat modeling and security architecture reviews for new and existing systems.  

• Provide strategic recommendations for risk mitigation based on business impact, technical feasibility, and evolving threats.  

• Develop and enforce firewall policies, segmentation strategies, and edge protection architecture.  

• Design and oversee data loss prevention (DLP) strategies to prevent unauthorized access or leakage of sensitive information.  

• Champion Zero Trust principles across identity, devices, network, and data layers.  

• Develop and maintain cybersecurity standards, security reference architectures, and threat playbooks.  

• Act as a subject matter expert to influence technology decisions across IT, development, and business stakeholders.  

• Integrate and manage EDR (Endpoint Detection & Response) and SIEM solutions. 

 

We're Excited if this is You!

Experience and Qualifications of the Role:

• 8+ years of progressive experience in cybersecurity roles, with at least 3+ years leading threat management or incident response efforts.  

• Relevant certifications such as CISSP, GIAC (GCIH, GCFA), Azure Security Engineer (AZ-500), CCSP, or equivalent certifications are desirable.  

• Strong technical hands-on experience in:  

• • Microsoft 365, Azure AD, SharePoint, OneDrive.  
  • Firewalls (e.g., Palo Alto, Fortinet, Cisco ASA/Firepower, Cisco Umbrella, Zscalar).  
  • Endpoint Detection & Response (e.g., CrowdStrike, Microsoft Defender, SentinelOne).  
  • Cloud security architecture and governance (Azure, AWS, Oracle, Google etc) . 
  • Data Loss Prevention (DLP) platforms and strategies .

• Deep understanding of threat intelligence frameworks (e.g., MITRE ATT&CK), Zero-Trust standards, malware analysis, and adversary TTPs.  

• Hands-on experience of cybersecurity investigations, forensics and e-discovery.  

• Hands-on experience working in multi-cloud environment with an understanding of cloud technology components such as networking, segmentation, virtualization, encryption, secrets & key management, serverless, container, Kubernetes and IaC. 

• Hands-on experience with cloud/infrastructure traffic analysis, anomaly detection, Web Application Firewall (WAF), RASP, IAM and security automation.  

• Familiarity with security concepts such as secure-by-design, application architecture, Authentication (SSO, SAML, Azure AD), Perimeter security, Micro-segmentation and Zero-Trust.  

• Extensive experience writing technical and business-friendly security documentation.  

• Strong analytical, problem-solving, and communication skills. Ability to work collaboratively in a dynamic environment and manage tasks with attention to details.  

• Experience working with developers, product managers, and having some eCommerce experience. 

• Experience in regulated industries such as healthcare, financial services, Insurance or SaaS.  

• Strong communication and stakeholder engagement skills, including the ability to present risk-based decisions to technical and executive audiences. 

 

Computer Skills Needed to Perform the Job:

• Proficient PC skills including Microsoft Office tools (Excel, Word, Outlook).  

• Able to learn and maneuver different software systems uses to perform daily jobs.

 

Education:

• Bachelor’s degree in computer science or cybersecurity (or relevant technical experience).

 

Certificates, Licenses, Registrations:   

• CISSP, OSCP, GCIH, GCFA, CEH, or other relevant cybersecurity certification and experience are highly desired.  

 

We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing.  The base pay range for this position is $142,600 - $190,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target.  

Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.

 

Join our SUPER Team and Enjoy Amazing Benefits!

• Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
• Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
• 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
• Generous Paid Time Off: Take the time you need to recharge and relax.
• Education Assistance Program: Invest in your growth and development with our support.
• FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
• Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
• Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.

Competencies:

Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. 

Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. 

Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. 

Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.

Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. 

Integrity & Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.

Problem Solving - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.

Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.  

 

 

No external recruiter or agency calls/communication will be accepted.  Qualified candidates should apply online.