Manager, Technical Success
Tasks
- Collaborate cross-functionally
- Create data driven customer success strategies
- Drive customer satisfaction and retention
- Ensure seamless adoption of Zero Trust platform
- Foster stakeholder relationships
- Lead and mentor customer success team
- Monitor NPS renewals and product adoption KPIs
- Resolve technical or business challenges
- Serve as escalation point for customer incidents
Perks/Benefits
Skills/Tech-stack
Account Management | B2B SaaS | Cloud Computing | Customer Success | Cybersecurity | Data Analysis | Executive Communication | Forecasting | KPI Tracking | Networking | Security technologies | Zero Trust
Education
N/A
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