Cyber Governance, Risk and Compliance Jira Administrator

Job Description – Cyber Governance, Risk and Compliance Jira Administrator

We are seeking a skilled Jira Administrator to manage and enhance a centralized Jira portfolio management platform, supporting a high profile program with the potential to transition into a broader BAU role withing the Cybersecurity Governance, Risk and Compliance (GRC) function.

Initially the candidate will work closely with the Planning Lead and Planning SME to gather requirements and build capabilities within the platform.

As the program evolves, this role will expand into a key function ensuring that the Jira platform is optimized to meet the Global Cybersecurity function management and project planning needs.

The ideal candidate will have experience in Jira administration, portfolio management and planning with a strong understanding of project tracking, reporting and dependency management.

About the Cybersecurity GRC Team

The Governance Risk & Compliance team is an exciting and growing area of cybersecurity with unique insight into the whole spectrum of our cybersecurity activity at State Street.

The function ensures that State Street aligns with business objectives, regulatory requirements and risk tolerance. It operates through three core pillars; Governance, Risk and Compliance supported by ongoing monitoring , reporting and improvement.

As a member of the Cybersecurity GRC Team, you will have a significant opportunity in making a difference on the team, within the cybersecurity organization, as well as State Street overall.

What you will be responsible for

• Collaborating with the Planning Lead and SME to gather requirements and build Jira capabilities tailored to program needs
• Configure Jira workflows, custom fields, dashboards and permissions to support centralized portfolio management and planning
• Provide day to day support for the program team, ensuring the Jira platform operates smoothly and meets evolving requirements.
• Develop reporting and dashboard capabilities in Jira to track program milestones, dependencies, resourcing and status.
• Troubleshoot and resolve Jira related issues and provide training to program stakeholders as needed
• Maintain and enhance the centralized Jira Portfolio platform for GCS wide use, ensuring scalability and alignment with organizational priorities and objectives.
• Support portfolio level planning and tracking focusing on resource allocation , dependency management, critical path status and risk identification.

What we value

• A deep understanding of Jira and its capabilities with the ability to configure and optimize the platform to meet program and portfolio management needs.
• A proactive team player who works seamlessly with other stakeholders to deliver impactful solutions.
• The flexibility to transition from a program supporting role to a BAU role.
• A commitment to maintaining data accuracy and ensuring data integrity
• A mindset focused on enhancing platform capabilities and processes to align with evolving organizational priorities

Preferred Qualifications

• Proven experience as a Jira administrator including workflow configuration, dashboard creation and custom reporting.
• Strong background in portfolio management and planning, with a clear understanding of project tracking, resource management, critical path and dependency analysis.
• Experience working with cross functional teams to gather requirements and translate them into Jira solutions.
• Excellent problem solving skills with the ability to troubleshoot platform issues and ensure data integrity
• Strong communication and interpersonal skills to support and train diverse teams
• Familiarity with additional reporting tools (e.g. Power BI) and experience in Agile or other Project management methodologies is a plus.

About State Street

What we do.

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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