Senior Lead, Systems Management

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Guides customers in delivering and Implementation of SAP based projects and solutions. Also acts as technical point of contact for the SAP products like IBM content manager on demand, IBM content collector. Should have deep knowledge on database, Sap application, different platform like windows and Linux operating system. Facilitates and drives the use of agile practices for squad operations including optimizing workflow, identifying bottlenecks, and removing obstacles impacting squad performance. Acts as technical resource and point of escalation for team members. Engages in identifying and resolving complex problems relating to the service(s) provided by the squad(s). Possesses an in-depth knowledge of technical solutions.

In Systems Management at Kyndryl, you will be critical in ensuring the smooth operation of our customers’ IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance. 

Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.

Your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class.

At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you'll be an integral part of that mission. So if you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management – then this role is for you.

Your Future at Kyndryl
Kyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• 5 Years experience in IBM ICC and CMOD application specialist for SAP.
• Expertise in IBM ECM Product Specialist for SAP.
• Expertise in IBM Content Collector for SAP
• Expertise in Installation, configuration, Management of Sap application.
• Expertise in Database management.
• Expertise in patch management of SAP application, windows and Linux Server.
• Proven experience in system management, network administration, and technical support.
• A solid understanding of operating systems (such as Windows, Linux, or Unix), networks, and software systems.
• Familiarity with cyber security, incident response, security operations, vulnerability management, IT security architecture, risk management, cyber threat hunting, and cyber security standards.
• Expertise in data warehousing, database administration and design, data quality, data modelling, data architecture, and various programming languages.
• Proficient knowledge of network routing and switching, network troubleshooting, engineering and infrastructure, load balancing, and virtual private networks

Preferred Technical and Professional Experience

• IBM content Manager on Demand
• Systematic and troubleshooting skills.
• Knowledge of databases (SQL, DB2, MySQL, etc.)
• Certifications in cybersecurity, cloud computing, or project management

Qualifications:

• MCA (Computer Science)
• SAP Analyst

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.