Staff Engineer, Network Operations

Responsibilities:

Ensure the delivery of exceptional cloud services by ensuring optimal system performance and security through collaborative teamwork. Promote strong leadership practices and maintain open communication channels with all team members to maximize collective effectiveness. Establish and implement processes that maintain a stable operational environment. Work directly with various departments to provide timely support and resolve issues efficiently. Take responsibility for daily cloud operations management while maintaining high standards across all systems.

• Cloud Base Virtualization technologies like S3, RDS and EC2

• Cloud Capacity Allocations and Optimizations

• Platform Deployments and Patching

• Monitoring, incident response and security remediation

• Documentation, Change Management and Reporting

• Strong collaboration with Development and customer support teams

Minimum Qualifications:

• Bachelor’s degree in computer science, Information Technology or equivalent Certifications 5+ years’ experience in an Engineering or Technical Support role in an external customer facing role

• Strong expertise in managing and/or deploying cloud-based technologies

• Sound cloud administration, cloud operations

• Strong knowledge and experience of Linux / Unix experiences operating OSS systems

Desired Qualifications

• Strong analytical and problem-solving skills.

• Strong communication skills

• Proficiency in security frameworks such as NIST, ISO 27001, or CIS benchmarks.

• Certifications such as Certified Solutions Architect,  AWS Certified SysOps Administrator CISSP, or CEH are a plus.