SAP Security Analyst
Tasks
- Apply patches
- Create and update knowledge articles
- Escalate issues to engineering
- Execute approved maintenance activities
- Identify and improve workflows
- Investigate application incidents
- Make configuration changes
- Manage service requests
- Monitor applications
- Perform disaster recovery tests
- Provide client support via chat
- Provide client support via phone
- Resolve low-complexity incidents
- Support SLA compliance
- Support disaster recovery implementation
Perks/Benefits
Skills/Tech-stack
Automation | Configuration Management | Disaster Recovery | Incident Management | Knowledge Management | Linux | Middleware | Oracle | Patch Management | Process Improvement | Request Management | SQL | Server Hardware | Service Request | Service request management | Storage Administration | Virtualization | Webserver | Windows server
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