Customer Success Engineer Prisma Access / SaaS - UK
Tasks
- Advocate for product roadmap improvements
- Coach cloud security change management governance and center of excellence
- Coordinate escalation and resolution with engineering teams
- Identify customer risks and build mitigation plans
- Implement and operationalize SASE solutions
- Integrate SASE into security and networking operations
- Map platform features to business benefits
- Provide first line technical support and troubleshooting
Perks/Benefits
Skills/Tech-stack
BGP | Bash | CASB | Consulting | DLP | EIGRP | Firewalls | IPSec | LDAP | Linux | Networking | OSPF | PKI | Project Management | Python | RADIUS | Remote Access | Remote Access VPN | Routers | Routing | SAML | SASE | SSL | SSO | Secure Access | Secure Access Service Edge | Security | Service Edge | Switches | TCP/IP | Traffic generators
Education
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