Product Support Engineer
Tasks
- Collaborate with cross-functional teams
- Escalate support cases
- Investigate customer-reported issues
- Maintain customer relationships
- Provide customer status updates
- Reproduce customer problems
- Resolve complex customer problems
- Troubleshoot networking and system issues
Perks/Benefits
- N/A
Skills/Tech-stack
Communication | Customer support | DHCP | DNS | HTTP | Linux system | Linux system administration | Networking | Networking protocols | Networking protocols (TCP | Networking protocols (TCP/IP | Problem Solving | Protocols TCP/IP | SaaS | System Administration | TCP/IP | Troubleshooting | Wireshark
Education
N/A
Roles
Related jobs
-
Senior DevOps Engineer ILS 380K-473KArgoCD | Azure | Cloud Platforms | Cloud Platforms (AWS | CoralogixSenior-level Full TimeRamat Gan, IL1d ago
-
Senior System Engineer ILS 420K-504KCloud Platforms | Containerization | Hardware Integration | IoT | Networking protocolsSenior-level Full TimeTel Aviv-Yafo, Tel Aviv District, IL1d ago
-
Senior-level Full TimeTel Aviv District, Israel1d ago
-
Senior Software Engineer ILS 380K-473KAsynchronous programming | Docker | High scale | High-Scale Systems | KubernetesDiscretionary time off | Health benefits | Inclusive workplace | Paid HolidaysSenior-level Full TimeTel Aviv-Yafo, Tel Aviv District, Israel2d ago
-
Senior-level Full TimeIL-IL-Tel Aviv2d ago
-
Senior-level Full TimeTel Aviv-Yafo, Gush Dan, Israel3d ago
-
Cloud Provider | Cloud Security | Cloud provider AWS | Cloud provider Azure | Cloud provider GCPSenior-level Full TimeTel Aviv-Yafo, Tel Aviv District, IL8d ago
-
Senior-level Full TimeIsrael - Office - Tel Aviv8d ago
-
Senior-level Full TimeIL-IL-Tel Aviv9d ago
-
Bash | Code debugging | Customer communication | Go | NetworkingFlexible work arrangements | Training and development resourcesMid-level Full TimeIsrael - Office - Tel Aviv10d ago
-
Mid-level Full TimeTel Aviv-Yafo, Tel Aviv District, IL10d ago
-
Senior-level Full TimeHerzliya, Tel Aviv District, IL10d ago
-
Senior-level Full TimePetah Tikva, Central District, Israel11d ago
-
Senior DevOps Engineer (Be'er Sheva) ILS 285K-366KAPI Gateway | AWS | AWS CDK | Ansible | AzureFlexible work | Hybrid work model | Professional developmentSenior-level Full TimeBeersheba, Southern District, Israel11d ago
-
AWS | Asynchronous programming | Celery | Communication | ConcurrencyDiscretionary time off | Health benefits | Inclusive workplace | Paid HolidaysMid-level Full TimeTel Aviv-Yafo, Tel Aviv District, Israel14d ago
-
Sr. Engineer, Cloud (Hybrid ISR) ILS 341K-443KAWS | Azure | Cassandra | Communication | Data ModelingEmployee networks | Global recognition | Parental leave | Professional development | Vacation and holidaysSenior-level Full TimeTel Aviv (Museum), Israel14d ago
-
ACLs | Attack graphs | Attack paths | Backend Engineering | Best practicesSenior-level Full TimeTel Aviv-Yafo, Tel Aviv District, IL15d ago
-
Senior Software Engineer ILS 380K-473KAI tools | API Gateway | AWS | Angular | Asynchronous programmingSenior-level Full TimeBeersheba, Southern District, Israel15d ago
-
Senior-level Full TimeBeersheba, Southern District, Israel15d ago
-
AI/ML | AI/ML Security | APIs | AWS | ArchitectureFlexible work arrangement | Hybrid roleMid-level Full TimeTel Aviv15d ago
-
Active Directory | Cloud Computing | DNS | Firewall Configuration | FirewallsSenior-level Full TimeTel Aviv-Yafo, IL17d ago
-
Senior AI Engineer ILS 380K-473KAI Stack | AWS Bedrock | AgentCore) | Anthropic API | CI/CDBenefits | Competitive salary | Equity | Flexible-hybrid work | Impactful cybersecurity workSenior-level Full TimeTel Aviv, Israel, IL17d ago
-
Mid-level Full TimeTel Aviv-Yafo, Tel Aviv District, IL17d ago
-
Senior-level Full TimeRaanana, Israel22d ago
-
AI | Agents | Algorithms | Analytics Platforms | Apache SparkGrowth opportunities | Large-scale data challenges | Strong engineering culture | Technical ownershipSenior-level Full TimeHerzliya, Israel22d ago