Trainee Database Administrator
Hyderabad, Telangana, India
INR 300K-500K (estimate) Entry-level Full Time
Tasks
- Assist team members with day to day project operations
- Create update and manage support tickets in ServiceNow
- Escalate complex issues to L2 or L3 teams with detailed notes
- Participate in team brainstorming meetings
- Resolve L1 L2 technical support tickets
- Troubleshoot resolve L1 technical support tickets
Perks/Benefits
- N/A
Skills/Tech-stack
SQL | ServiceNow | Technical Support | Ticketing | Troubleshooting
Education
N/A
Roles
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