Staff Technical Support Engineer - Endpoint Security (Cortex XDR/XSIAM) DE
North Sydney, New South Wales
AUD 124K-165K (estimate) Senior-level Full Time
Tasks
- Complete follow-ups
- Conduct root cause analysis
- Create knowledge base articles
- Manage support cases
- Perform fault isolation
- Provide on-call support
- Provide technical support to customers and partners
- Publish technical support bulletins
- Record track resolve issues
- Review technical documentation
- Travel to customer sites for critical incidents
- Troubleshoot issues
- Write scripts
Perks/Benefits
Skills/Tech-stack
Access Control | Active Directory | Antivirus | Batch scripting | Cause analysis | Configuration Manager | DLP | Debugging | Fault isolation | GRE | Group Policy | IPS | IPSec | Information services | Internet Information Services | Microsoft Exchange | Microsoft SQL | Microsoft SQL Server | NAT | Network Access | Network Access Control | Root Cause Analysis | Root cause | SQL Server | SSL-VPN | System Center | System Center Configuration | System Center Configuration Manager | Troubleshooting | Windows
Education
N/A
Regions
Countries
States
Related jobs
-
Security Engineer AUD 125K-138KAir-gapped | Air-gapped environments | Apache NiFi | Azure Kubernetes | Azure Kubernetes ServiceDiscounts on healthcare retail and vehicles | Inclusion and belonging | Professional development | Reservist leave | Veteran supportSenior-level Full TimeCanberra, ACT, Australia19h ago
-
Principal Cybersecurity-Adelaide, Brisbane, Perth AUD 129K-142KAPIs | AWS IAM | AWS STS | Access Control | Access ManagementExtended leave entitlements | Flexible working options | Paid parental leave | Parent roomsSenior-level Full TimeAustralia22h ago
-
Senior Software Engineer AUD 125K-165KActiveMQ | Aerospike | Boost | C++ | CMakeAdditional annual leave options | Discounted health plan rate | Employee assistance program | Flexible working arrangements | Income protectionSenior-level Full TimeAustralia - (Sydney)22h ago
-
Concierge Security Engineer 3 AUD 93K-256KActive Directory | Antivirus | Attack Simulation | Authentication | BashComprehensive private benefits plan | Employee assistance program | Equity | Fertility support | Flexible time offMid-level Full TimeRemote - AUS - Western Australia R1d ago
-
Senior Pre-Sales Solution Engineer - APAC AUD 146K-185KAccess Management | Attack scenarios | Behavior analytics | CASB | Cloud PlatformsBuild lab environment | Create enablement videos | Develop technical collateral | Professional development courses | Travel within regionSenior-level Full TimeAustralia - Remote R1d ago
-
Senior-level Full TimeSydney, New South Wales, Australia5d ago
-
Engineering Systems Administrator AUD 120K-150KAccess Control | CAD | CAE | Change Management | Configuration ManagementMid-level Full TimeSydney, New South Wales, Australia5d ago
-
Security Engineer, Threat Intelligence AUD 120K-130KAI Automation | Alerting | Amazon Web Services | Cloud Security | Cloud platformMid-level Full TimeSydney - Australia5d ago
-
Solutions Engineer AUD 130K-165KCustomer Relationship Management | Customer relationship | Cybersecurity | Digital Forensics Incident Response | Digital forensicsAnnual leave | Conference attendance | Hack the box lab access | Home-office allowance | Paid Maternity LeaveSenior-level Full TimeSydney, New South Wales, Australia5d ago
-
Security Engineer (SaaS) AUD 110K-127KAPI | AWS | Amazon Inspector | Application Security | BashBonus shares | Employee share scheme access | Fitness First Platinum gym membership | Free legal services | Hybrid workSenior-level Full TimeSydney, New South Wales, Australia5d ago
-
Senior Information AI Security Engineer AUD 129K-143KArtifact integrity | CI/CD | Cause analysis | Cloud Security | Container SecurityEmployee discounts | Flexible work arrangements | Learning and development opportunities | Leave options | Volunteering initiativesSenior-level Full TimeSydney, NSW, Australia6d ago
-
IAM Practitioner AUD 100K-110KAccess Control | Access Management | Active Directory | Authentication | CyberArkCompany share purchase plan | Flexible work | Health and wellbeing rewards | Recognition awards | Team get-togethersMid-level Full TimeMelbourne, Australia7d ago
-
Digital Identity Engineer AUD 67K-67KAccess Control | Access Management | Authentication | Authorization | Cause analysisBirthday day off | Flexible working | Hybrid working | Novated lease options | Paid parental leaveMid-level Full TimeACT - Deakin, Australia7d ago
-
Senior Systems Administrator AUD 140K-150KActive Directory | Ansible | Azure | Azure Backup | Azure MonitorCompany paid parental leave | Company-sponsored events | Employee wellness programs | Flexible hybrid working | LinkedIn Learning accessSenior-level Full TimeAUSTRALIA-Silverwater-4NewingtonWarehouse2A, Australia7d ago
-
Senior Security Engineer AUD 90K-125KAccess Management | By Design | Cause analysis | Cloud Security | Data SecurityDollar matching for fundraising | Flexible working hours | Generous leave options | Hybrid working | Learning and development platformSenior-level Full TimeBrisbane, Queensland, Australia8d ago
-
Senior Security Engineer – Investigations AUD 110K-140KAnomaly Detection | Case management | Correlation rules | Detection engineering | Digital forensicsEquity packages | Flexible leave options | Inclusive parental leave | Wellbeing allowanceSenior-level Full TimeSydney, Australia12d ago
-
Senior-level Full TimeSydney, Australia12d ago
-
Senior Security Engineer - Physical Security AUD 125K-138KAccess Control | Alarm systems | CCTV | Contractor Management | Control SystemsSenior-level Full TimeCraigieburn, Australia13d ago
-
Threat Intelligence Lead AUD 90K-120KAnomaly Detection | Behavioral analytics | DLP | Data Engineering | Data PipelinesAnnual bonus | Employee discounts | Fitness passport discount | Hybrid work environment | Novated lease optionsSenior-level Full TimeRYDALMERE, Australia14d ago
-
Canberra Cyber Security - EOI AUD 70K-118KActive Directory | Agile | Azure | Group Policy | ISO 27001Flexible work arrangements | Leadership programs | Mentoring and coaching | Paid parental leave | Paid volunteering daysMid-level Full TimeCanberra, ACT, AU18d ago
-
Identity and Access Management (IAM) Engineer AUD 150K-180KAccess Control | Access Governance | Conditional Access | Firewall | Google WorkspaceMid-level Full Time485 La Trobe St Melbourne, Australia18d ago
-
System Administrator – Battle Lab Support (NV1) AUD 150K-190KAccreditation | Active Directory | Backup and Recovery | Capacity Planning | CiscoMid-level Full TimeCanberra, Australian Capital Territory 2600, Australia19d ago
-
Security Engineer AUD 120K-130KAPI Security | Access Management | App Service | Azure App | Azure App ServiceMid-level Full TimeCremorne, Victoria 3121, Australia21d ago
-
Anomaly Detection | Behavior analytics | Case management | DLP | Detection engineeringEquity packages | Flexible leave options | Flexible work arrangements | Inclusive parental leave policy | Wellbeing allowanceSenior-level Full TimeSydney, Australia21d ago
-
Hybrid Systems Engineer AUD 70K-97KAD Connect | Active Directory | Azure AD | Azure AD Connect | Azure ResourceFlexible working options | Paid parental leave | Paid volunteering days | Professional development reimbursements | Retail discountsSenior-level Full TimeCanberra, ACT, AU R21d ago