Supervisor 1/Team Lead/Shift Supervisor, Security Operations Center
MD Bethesda Office, United States
USD 100K-157K Senior-level Full Time
Tasks
- Apply escalation matrix per policy
- Compile situational reports and incident summaries
- Conduct post incident reviews for process improvements
- Conduct scenario based drills for crisis response
- Coordinate crisis event response
- Coordinate emergency notification and mass communications
- Create update and conduct GSOC training materials
- Identify SOP gaps and propose revisions
- Lead daily SOC operations
- Maintain communication cadence during incidents
- Manage user accounts, roles, and permissions
- Monitor and report system health concerns
- Onboard new GSOC staff and conduct refresher training
- Oversee incident documentation workflows and resolutions
- Perform and track onboarding sessions
- Serve as incident commander for crisis incidents
- Supervise security operations team
- Triage categorize and prioritize alerts and cases
- Validate operator actions align with runbook
Perks/Benefits
Skills/Tech-stack
Access Control | Crisis response | Emergency Notification | Incident Management | OSINT | Real Time | Real-time monitoring | Security operations | Security platforms | Threat Intelligence | Threat Monitoring | Video Surveillance
Education
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