Security Engineer - IAM generalist

About Gartner IT:

We make a broad organizational impact by delivering cutting-edge technology solutions that power our Associates to achieve our common goal with great efficiency and success.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.  

About the role:

The Security Engineer, IAM Operations role is very critical to the Identity service operations focused on stable, secure and proactive monitoring and management of the Identity platforms serving on-premise and cloud applications/platforms at scale in a rapidly evolving environment.

What you will do:

• Provisioning/de-provisioning, SSO related operations based on SAML 2.0 and OAuth/OpenID Connect
• Proactive health management of IDaaS, PAM, AD and other critical IAM services
• Enterprise PKI certificates issuance
• Delegation of rights management in AD, Okta, CyberArk and other IAM services
• Identify and validate the requirements and manage the life cycle (create/delete) of service/shared/resource accounts in AD
• Troubleshoot and remediate the cloud Identity sync services related issues
• Reconciliation of discrepancy or security alerts
• Resolve service requests or incident tickets with-in the SLA timelines
• Prompt and clear communication with the requestors during the request/incident management
• Research and escalate unresolvable issues or requests to the engineering team with comprehensive information

What you will need:

Bachelor’s degree in computer science, information systems or similar preferred

Minimum 2+ years of applicable experience. Strong communication skills, team player and adhere to collaborative work environment.

Must have:

Experience with Active Directory Services/SSO/PKI is preferred

A solid foundational knowledge and understanding of IAM technologies is required

Familiarity with technologies such as SAML 2.0, OAuth 2.0, OpenID Connect, Role-Based Access Control (RBAC), and Attribute-Based Access Control (ABAC) is preferred

Good understanding of information security technologies and industry best practices

Experience with scripting (powershell, python etc.) is preferred

Experience working with fast-paced dev/engineering teams and DevOps practices is preferred

Who you are: 

• Passionate about open-source technologies, self-learner and curious.

• Passion for automation and developing infrastructure as code.

• A team player who can comfortably work with distributed teams across the globe.

• Attentive to details and well organized.              

• Able to solve complex problems and successfully manage ambiguity and unexpected change. 

• Coachable and embracing of best practices and feedback as a means of continuous improvement

• Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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