ServiceNow Solutions Architect

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Solutions Architect

Job Qualifications:

Skills:

ServiceNow Administration, ServiceNow Platform, ServiceNow Platform Architecture

Certifications:

None

Experience:

15 + years of related experience

US Citizenship Required:

No

Job Description:

We are seeking an experienced ServiceNow Solutions Architect to lead the design, development, and implementation of ServiceNow solutions in support of our government contracts. The ideal candidate will possess a strong background in ServiceNow platform architecture, government compliance standards, and a proven track record of delivering ServiceNow capabilities within the federal environment.

 

Key Responsibilities

• Sales/Pre-Sales: Experience and a track record of growing ServiceNow work through successful sales and pre-sales efforts.
• Solution Design & Architecture: Lead the end-to-end design of ServiceNow solutions tailored to meet government contract requirements, ensuring alignment with security, compliance, and operational standards.
• Stakeholder Collaboration: Work closely with government clients, project managers, and cross-functional teams to gather requirements and translate them into scalable ServiceNow architectures.
• Implementation Support: Provide guidance during the development, configuration, and deployment of ServiceNow modules, including ITSM, HR, Security Operations, and Custom Applications.
• Compliance & Security: Ensure all ServiceNow solutions adhere to government regulations such as FISMA, FedRAMP, NIST, and other relevant standards.
• Technical Leadership: Serve as a technical expert and mentor for development teams, ensuring best practices in configuration, scripting, and integrations.
• Integration & Automation: Design and implement integrations with other government systems and data sources using APIs, web services, and connectors.
• Documentation & Reporting: Develop comprehensive technical documentation, architecture diagrams, and progress reports for stakeholders and auditors.
• Continuous Improvement: Stay current with ServiceNow platform updates, government compliance requirements, and industry best practices to recommend improvements and innovations.

 

Qualifications

 

Education: Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s preferred.

Experience:

• 15+ years total experience required.
• Extensive experience in designing and implementing ServiceNow solutions Experience supporting government or federal contracts
• Experience Growing ServiceNow work through sales and pre-sales efforts.

Technical Skills:

• Strong understanding of ServiceNow architecture, workflows, scripting (JavaScript), and integrations.
• Familiarity with government security standards and compliance frameworks.
• Experience with REST, SOAP, LDAP, and other integration technologies.

Desired Attributes:

• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to quality, security, and compliance.

Certifications:

• ServiceNow Certified System Administrator required within 30 days of hire.
• ServiceNow Certified Application Developer required within 30 days of hire.
• ServiceNow Certified Implementation Specialist (ITSM, Security Operations, Discovery, HAM, SAM) required within 30 days of hire.
• ServiceNow Certified Technical Architect preferred.
• Additional security or compliance certifications (e.g., CISSP, CISM) are a plus.

Security Clearance: Ability to obtain and maintain a U.S. government security clearance up to Top Secret level strongly preferred.

Location: Remote

 

GDIT Is Your Place

• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $166,280 - $224,968. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans