Security Analyst I

Security Analyst I

Department: Security

Employment Type: Full Time

Location: Napa

Compensation: $33.65 - $45.67 / hour

Description

Location: Remote
Compensation: Hourly, $33.65- $45.67

Want to be a part of a fast-paced growing MSP that is fiercely committed to helping others thrive?
A career with an IT Managed Service Provider (MSP) is a challenging thing, but also extremely rewarding! It’s fast-paced, like drinking from a firehose, but this gives you a tremendous opportunity for hands-on experience with the newest platforms and a range of unique environments. At all times we have each other's backs and want you to succeed and thrive. We know our most important assets are PEOPLE like you, and we’re looking forward to having you meet our team!
Life at Endsight is about finding fulfillment for ourselves by fiercely committing to helping others thrive.  We work for our clients and our colleagues with an ambition to pursue “excellent customer experiences at EVERY opportunity.”  Our vision is to be a lot like a great university - a place where employees come, make life-long connections with other incredible people, and go through intense personal and professional growth; a place where the best people in the industry come to be treated with respect and are given the opportunity to do meaningful work. 
Are you a technically skilled problem-solver with a passion for cybersecurity? Endsight is looking for a Security Analyst I to serve as a key technical support resource for our security department, supporting both internal teams and our MSP/MSSP clients.This role is ideal for someone who thrives in a fast-paced, collaborative environment and is eager to grow their cybersecurity expertise while living out our core values: Respect and Connect, Servant’s Heart, Value Value, and Progress Over Comfort.

Key Responsibilities

As a Security Analyst I, you’ll be the technical backbone of our security operations. Your responsibilities will include:

• Acting as the Tier 2 escalation point for all Endsight security products and services
• Responding to SOC alerts and participating in on-call pool
• Supporting security operations across RMM, PSA, and cloud environments
• Installing and configuring cybersecurity tools and solutions
• Managing the security support board and problem register
• Assisting with audits and remediation across client environments
• Recommending improvements to Endsight’s and clients’ security posture
• Participating in special projects and continuous improvement initiatives

Skills, Knowledge and Expertise

Required: 

• Bachelor’s degree + 2 years of experience, or 4 years of IT experience in lieu of a degree
• 2+ years working with security technologies (EDR/MDR, DNS Protection, Phishing tools)
• 2+ years experience with ConnectWise Manage
• 3+ years experience with Kaseya VSA
• Strong understanding of security principles and best practices
• Excellent communication, collaboration, and problem-solving skills
• Ability to work independently and manage time effectively in a remote setting
• U.S. Citizenship required

• Passion for cybersecurity and a desire to grow in the field
• Strong technical writing and documentation skills
• Ability to simplify and visualize complex data for actionable insights
• Analytical mindset and a proactive approach to problem-solving
• Comfortable working with diverse teams and stakeholders

Benefits

• Medical- Company pays 100% of the base plan for the employee and family
• Dental & Vision
• 401(k) with employer matching
• Accrued Paid Time Off
• 9 Paid Holidays
• Career Pathing