Network and Security Engineer

Company Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

Job Description

Position Purpose:
The ICT Network and Systems Engineer is responsible for implementing, maintaining, and supporting the St John ICT network infrastructure and associated systems. This role works closely within the Technology Infrastructure team and with the wider ICT team to ensure reliable, secure, and high-performing technology services across the organisation.

Key Responsibilities:

• Manage and maintain the organisation’s ICT network environment, ensuring high levels of service availability and performance.

• Provide senior-level technical support for issues escalated through the Service Desk.

• Monitor and analyse system performance, performing preventative maintenance as required.

• Assist with planning, design, and implementation of new infrastructure and services.

• Contribute to continuous improvement of ICT service delivery, processes, and policies.

• Provide quality technical advice and assurance to internal stakeholders and project teams.

• Participate in project work relating to the development and enhancement of ICT services.

• Maintain accurate documentation of network systems and configurations.

• Support Disaster Recovery and Business Continuity initiatives and ensure preparedness.

• Mentor and support other ICT team members to build internal capability.

• Promote and uphold health, safety, and wellbeing practices within the ICT environment.

• Contribute proactively to team meetings and service enhancement initiatives.

• Perform additional duties as required in line with organisational needs.

Qualifications

• Certifications in MCSE, CCNA, CCNP, CCIE, JNCIA
• Bachelor’s Degree in Computer Science, Information Technology or similar

Additional Information

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Sunday 29 June 2025.

For further information please contact Simone Gillespie on 09 526 0528 ext. 8938 for a confidential discussion.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.