Sr. Business Systems Analyst, Access Quality Control Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a Senior Business Systems Analyst, Access Quality Control Management, you will play a critical role in ensuring the operational effectiveness of access provisioning controls for SOX/DCJ/HVA applications. Your expertise will support the Enterprise Service Request Management team in maintaining compliance and driving process excellence. In this role, you will manage and oversee Quality Access reviews to ensure compliance with established controls, validate access provisioning processes and ensure they align with regulatory standards, act as a liaison with regulatory and governance partners, address time-sensitive audit artifact requests, follow-ups & queries, engage in key business initiatives including audit walkthroughs and risk consulting, to provide strategic insights and recommendations as well as conduct ongoing reviews with Line of Business (LOB) stakeholders and internal teams to identify opportunities for process improvement and implement best practices. You will also partner with cross-functional teams to ensure seamless communication and alignment on audit and risk management objectives, provide expert guidance to stakeholders on compliance requirements and operational controls, continuously evaluate existing processes to identify gaps and recommend enhancements and champion the adoption of industry best practices to strengthen the organization's risk management framework.

At CIBC, we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed during your interview.

How you'll succeed

• Analytical & Tech Savvy  – You are analytical and tech-savvy, with a strong understanding of various technologies, enabling you to proactively monitor and manage environments to enhance efficiency, minimize end-user incidents, and take preventative actions while effectively reporting progress. Your ability to analyze data helps identify trends and address issues by creating or updating procedures as needed. With strong analytical skills, you excel at developing clear communications and delivering impactful presentations. Additionally, your interpersonal, influencing, and negotiating abilities allow you to convey complex concepts and ideas effectively to diverse audiences.

• Compliance & Risk Control  – You possess a comprehensive understanding of CIBC’s compliance policies and have extensive experience collaborating with both internal and external audit teams. In this role, you ensure that the team adheres to all processes, meeting stringent audit and regulatory requirements. Your expertise includes end-user application security access provisioning, risk control measures, and ensuring compliance with SOX (Sarbanes-Oxley) standards.

• Relationship Management  –   You excel in delivering high-quality results within time-sensitive environments. With an organized, proactive, and thoughtful approach, you focus on driving risk-free, positive experiences for both end users and employees. Your expertise includes methodologies, tools, and techniques that enable constructive and collaborative engagement with individuals and groups. Additionally, you are adept at building and maintaining strong working relationships and partnerships with key clients, vendors, and peers.

• Leading and Mentoring – Take a proactive approach in ensuring the delivery of required work items, for example source files used in the preparation monthly package for submission to various parties. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

Who you are

• You have 3+ years experience in IT Audit or Identity and Access Management - Access Provisioning.  It is an asset if you are familiar with CIBC Logical Security Standards and Access Policy. 

• You have experience in Python or Advanced Excel (Macros/VB Scripting), Power BI and ServiceNow.

• You have solid organization, planning, and time management skills.  Ability to multitask and schedule work to meet defined SLAs.

• You have a degree/diploma in Computer Science, Business, and/or a related field. Certification in any of the following will be an asset; CIAM, Security+, CISA or CISSP.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it’s the right thing to do.

• You give meaning to data. You enjoy investigating complex problems and making sense of information.

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 14th Floor

Employment Type

Regular

Weekly Hours

37.5

Primary Recruiter

Riya Patel

Skills

Analytical Thinking, Application Testing, Business Requirements, Business Systems Analysis, IT Process Improvement, Operational Efficiency, Operations Support