Unified Communications (UC) Engineer

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

Systems Engineering

Job Qualifications:

Skills:

Call Manager, Cisco Jabber, Collaboration, Unified Communications, Voice over IP (VoIP)

Certifications:

None

Experience:

10 + years of related experience

US Citizenship Required:

Yes

Job Description:

Unified Communications (UC) Engineer

Candidates with proven depth creating solutions with Cisco Unified Communications Manager, VoIP, secure mobility, and collaboration will succeed in our organization. The selected candidate will design, build and deploy, and administer large scale voice networks and support multiple dispersed WAN connected sites. Engineers will be responsible for supporting their solutions throughout the IT project lifecycle, including requirements analysis, product integration, network baselining, development of IT roadmaps, and operations and maintenance support for a critical high visibility customer space.

Responsibilities:

• Designs and defines system architecture for Cisco based voice infrastructure and end-points
• Identifies and resolves technical problems related to the VoIP infrastructure
• Maintain the existing Cisco VoIP environment consisting of Cisco Unified Communications Manager and various customer devices
• Architecting solutions within the Cisco family of products that may include: CUCM, IM and Presence, Unity, Meeting Servers, Expressway, Meeting Management, Jabber client
• Migration of existing TDM solutions leveraging Session Border Controller technology
• Develop and document SOPs for engineers and end-users
• Collaborate with voice providers from other Government agencies and commercial partners
• Review completion and implementation of system additions and/or enhancements
• Make recommendations to management and/or clients

Required Skills:

• Current CCNP Required
• Experience with Cisco Unified Call Manager / Cisco Meeting Server
• Experience with Cisco Jabber
• Experience with Cisco Telepresence Management Suite and Cisco Expressways is desired
• Experience with the configuration of voice end-point hardware
• Experience with managing work tasks via tools such as Jira
• System configuration based on security guidelines such as DISA STIGs
• CompTIA Security+ or similar for IAT Level II DoD 8570 certification
• Education: Bachelor's degree in Information Technology or related field
• Required Experience: 10+ years of related experience
• US Citizenship Required
• Work location is on-site in the Metro DC area (no telework or remote)

GDIT IS YOUR PLACE:

● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays **(remove if not eligible)**

The likely salary range for this position is $170,000 - $230,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans