Senior Data Security Support Specialist - DLP

Job Description:

DXC Technology (NYSE: DXC) empowers global companies to operate their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Many of the world’s largest companies and public sector organizations trust DXC to deliver exceptional service across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience. Discover more about our commitment to excellence for customers and colleagues at DXC.com.

At DXC, we harness the power of technology to deliver essential IT services that help our clients modernize operations and drive innovation across their entire IT infrastructure. Our services span the Enterprise Technology Stack and include business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace solutions

About the Role:

We are seeking a highly skilled and experienced Senior Data Security Support Specialist to join our team. This role focuses on providing advanced support for the Data Security modules of Microsoft Purview, Symantec DLP or WIZ Data Security Posture Management. The ideal candidate will have a deep understanding of data governance, data protection, and compliance, and will be responsible for ensuring the security and integrity of our data assets.

Key Responsibilities:

• Provide Expert Support: Offer advanced technical support for Microsoft Purview Data Security features, Symantec DLP solutions, and Wiz platform, including data classification, data loss prevention (DLP), data encryption, troubleshooting complex technical issues, and deployment guidance.
• Policy Management: Develop, implement, and manage DLP policies to protect sensitive data and ensure compliance with regulatory requirements.
• Incident Management: Respond to and resolve complex data security incidents and issues, ensuring minimal impact on business operations. Manage DLP incidents, including investigation, analysis, and remediation. Address technical issues to ensure high levels of customer satisfaction.
• Compliance and Governance: Ensure compliance with data governance policies and regulatory requirements, providing guidance on best practices for data security and DLP policies.
• Monitoring and Reporting: Implement and maintain monitoring solutions to track data security metrics and generate reports for stakeholders. Monitor DLP systems and alerts to identify potential data breaches or policy violations. Measure customers’ achievement of key performance indicators and report those both internally and externally.
• Collaboration: Work closely with IT, security, and compliance teams to develop and implement data security strategies and solutions, ensure the effective deployment and operation of DLP solutions, and serve as the primary liaison for technical questions or escalations. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Documentation: Create and maintain detailed documentation of data security processes, procedures, configurations, DLP configurations, policies, and procedures. Maintain comprehensive documentation of support interactions and solutions provided.
• Training and Knowledge Sharing: Conduct training sessions and workshops to educate internal teams on data security best practices, Microsoft Purview features, DLP best practices and usage, and Wiz platform features. Contribute to workshops aimed at helping customers unlock the full value of the data security platform they have chosen.
• Continuous Improvement: Stay up-to-date with the latest developments in data security, Microsoft Purview, DLP technologies, and Wiz platform. Proactively suggest improvements to enhance data security and protection. Continuously monitor news related to new & emerging cloud security threats and grow knowledge of the data security ecosystem.

Qualifications:

• Experience: Minimum of 5 years of experience in data security, with a focus on Microsoft Purview or similar data protection tools.
• Technical Skills: Proficiency in data classification, DLP, data encryption, and other data security technologies; Understanding of cloud services, architectures, and security best practices.
• Certifications: Relevant certifications such as CISSP, CISM, Microsoft Certified: Security, Compliance, and Identity Fundamentals, Symantec DLP SCS or similar are preferred.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to handle complex technical issues.
• Familiarity with industry compliance standards such as GDPR, HIPAA, CCPA, PIPEDA, US State Privacy laws, NIST Privacy Framework, ISO 27701, etc.
• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Team Player: Ability to work independently and collaboratively within a team environment.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.