Sr Security Analyst - Singapore

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Location:                    Singapore 

Reports to:                 Security Operations Manager – Asia Pacific

Support Hour:            Shift Work

A pivotal role in the Global Security Operations Center (SOC) responsible for operation, maintenance, and monitoring of Security portfolio.  This role performs security event management functions - monitoring, detection, triage of security events and alerts in SIEM and associated monitoring systems.  Facilitates the ingress, implementation and egress of advanced client trouble / change requests for managed premise, cloud, NextGen UTM firewall, MDDoS, Threat Intelligence and Secure Log Management products. Provides mentoring, training and escalation support to Associate Security Analysts. As a SOC Analyst, you will learn how to work with cutting edge User Behaviour and Entity Analytics (UEBA) platform to monitor security events, prioritize alerts, investigate & remediate incidents and how to help our customers by identifying security threats and preventing data breaches.

The Main Responsibilities

Responsibilities:

• Monitor, triage and response to SIEM alerts for client security events;
• Investigation and resolution of outage or abnormal behavioral scenarios on MSS products;
• Research and implement customer generated change requests for MSS products;
• Generate incident cases and escalate to superordinate teams in accordance with time and severity-based SLA’s;
• Perform tasks associated with the installation, turn up and maintenance of Lumen security infrastructure;
• Manage technical workload and engage Incident Response Analysts and management
• Perform complex changes within the managed security environment and manage and resolve customer fault and service outage / impairment events;
• Present as technical expert delivering solutions to clients, internal business and third-party vendors;
• Develop enhancements to existing solutions, promote creation of new tools, processes and applications;
• Directly support, train and mentor Associate Security Analysts;
• Participate in company sponsored job related activities plus training to further develop your management and technical skills;
• He/she will be part of a rotating SOC shift and will need to manage their schedule accordingly so to ensure there is coverage during SOC shifts.

What We Look For in a Candidate

Requirements:

• 2-5 years of professional work experience in Information Security with SOC based experience;
• Possible security technology certifications (e.g. CompTIA Security+, CISSP, SANS GIAC);
• Working towards completion or has a BS/BA degree in Computer Science, Information Technology, or related discipline or equivalent experience;
• Strong analytical skills to define risk, identify potential threats, document and develop action/mitigation plan;
• A passion for information security and data security;
• Knowledge/experience with Operating Systems (e.g. Windows Server, CentOS Linux);
• Knowledge/experience of networking and firewalls (e.g. Cisco ASA, Palo Alto, Checkpoint, Juniper, Fortinet, Arbor, Radware);
• Working knowledge of Elastic Stack (Elasticsearch, Kibana) and exposure to Log Management/SIEM (e.g. Splunk, QRadar, ArcSight);
• Good to have programming and scripting skills (e.g. C++, Bash, Python, Perl, Powershell);
• Exceptional customer service skills;
• Detail oriented individuals that work well in a team environment and have a hunger to learn;
• Strong verbal/written communication and interpersonal skills are required to document and communicate findings, escalate critical incidents, and interact with customers, managers and vendors;
• Must be able to satisfy local government / national background screening.

Compensation

What to Expect Next

Requisition #: 338713

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.