Risk and Compliance (Advertising Business) - Quality Management Section , Business Planning Department , Marketing Solutions Business(A&M)

Job Description:

Business Overview
Ad & Media Company is a key pillar of growth within the Rakuten Group, driving the advertising business. We leverage the Rakuten Ecosystem to its fullest potential, utilizing data and technology to provide innovative marketing solutions that contribute to our clients' business growth.

Attractiveness:
Wide Range of Business Areas:
We engage in cutting-edge marketing across diverse areas, including digital advertising, media, research, and YouTuber business.
Strength of the Rakuten Ecosystem:
By combining Rakuten Group's rich data and diverse media, we develop and offer unique marketing solutions that are unparalleled.
Contribution to Client Business Growth:
We provide an environment where you can directly contribute to solving client challenges and growing their businesses through comprehensive marketing strategies.

>>> About our advertising solutions (Rakuten Marketing Platform Navi):
https://adsales.rakuten.co.jp/

Department Overview
Mission:
To transform the risks and complexities associated with the evolution of digital advertising into drivers of trust and growth. By optimizing risk and compliance in an increasingly sophisticated technological and complex business environment, we ensure the reliability of advertising, earn the trust of stakeholders, and ultimately contribute to the sustainable growth of the business.

Attractiveness:
Cutting-Edge Digital Advertising Risk Management:
You will be at the forefront of identifying, assessing, and preventing potential risks in digital advertising, such as advertising fraud (ad fraud), brand damage, and improper use of data.
Continuous Skill Development:
You can grow as a risk management professional by constantly staying abreast of the latest regulations and industry trends, conducting internal awareness activities and training programs, and implementing monitoring, evaluation, and improvement mechanisms.
Contribution to Business Growth:
You can contribute to the sustainable growth of the business by enhancing the reliability of advertising and gaining the trust of stakeholders through improved risk management.

Mission:
To clarify potential risks in the advertising business and ensure thorough compliance with compliance rules and security rules, thereby facilitating smooth business operations and building an environment where employees can concentrate on their work with peace of mind.

Attractiveness:
We are not just regulatory compliance personnel.
As strategic partners collaborating with business departments to support the achievement of business goals, we pursue both risk management and compliance.
By addressing the questions and concerns of each and every employee and working together to find solutions, we contribute to the growth of the entire organization.

Position:
Why We Hire
With the rapid expansion of the digital advertising market and the increasing sophistication of technology, the importance of risk management, compliance, and information security in the advertising business is growing.

To strategically address these challenges, Ad & Media Company aims to strengthen its risk management system by continuously implementing the "Education → Monitoring → Evaluation → Improvement → Reporting & Communication" cycle for each issue and theme.

We are seeking individuals to join us in advancing this important mission, and who can bring expertise, experience, and passion to the field of risk management.

Position Details
Business Overview
Establishment and operation of a system for risk management, compliance, and adherence to information security rules in the advertising business division.

Business Details
Education & Training:
- Planning and creation of educational content (e-learning, training materials, etc.) related to risk management, compliance, and information security.
- Creation of lists of e-learning participants, checking participation status, and promoting participation.

Risk Management:
- Identifying risks in the advertising business and formulating and implementing risk management plans.
- Information management in the event of an incident, formulation and implementation of recurrence prevention measures, and report creation.
- Crisis management for disasters and other emergencies.
- Advertising-related work checks for JICDAQ certification (brand safety and ad fraud countermeasures) renewal.

Compliance:
- Updating and managing the list of compliance business personnel.
- Analysis, formulation, and operation of compliance programs (issues and countermeasures).

Information Security:
- Information security-related interviews, monitoring of ISMS compliance status, promotion of compliance, and report creation.

Information Dissemination:
- Management and updating of the in-house portal site related to risk management, compliance, and information security.
- Report creation and document preparation related to the above tasks.

Stakeholders
Main Parties Involved: Business divisions such as the advertising business sales department, advertising operations department, and media management department.
Collaboration Partners: Risk management, compliance, and security departments in the headquarters organization.
Reporting Destination: Senior management of the company.

Business Procedures
We aim to build a ""Education → Monitoring → Evaluation → Improvement → Reporting & Communication"" cycle and continuously strengthen the risk management system.
Example: In the case of risk management related to ISMS:
1. Create and provide educational content on ISMS.
2. Monitor ISMS compliance status and collect information.
3. Analyze the collected information and formulate improvement measures.
4. Implement improvement measures and evaluate their effectiveness.
5. Summarize the results in a report and report to relevant parties.
6. Continuously implement the above cycle.

Scope of Responsibility
After joining the company, you will acquire the basic skills necessary for the job, such as monitoring, information organization, and preparation of materials based on analytical formats, under the direction of the department manager.
In the future, you will be entrusted with more specialized tasks such as planning and creating educational content and preparing reports for senior management.
Ultimately, we expect you to grow into a professional who can autonomously build and promote the cycle from education to reporting and communication in specific themes such as compliance.

English Usage Situations
Since there is collaboration with global departments, it may be necessary to create Japanese and English versions of educational content.

Work Environment
Team Structure:
- A small and elite team specializing in risk, compliance, and security.
- Senior Manager: 1
- Manager: 1 (concurrently serving in the Advertising Review Group)
- Assistant Manager: 1 (concurrently serving in the Advertising Review Group)
- Member: 1

Characteristics:
- Due to the small size of the team, each member has a high degree of autonomy and can be involved in a wide range of tasks.
- With members concurrently serving in the Advertising Review Group, the team can approach its work from the perspectives of both risk management and advertising review.

All members of our team are mid-career hires, bringing their unique expertise to contribute to our success.

- Senior Manager: With 20 years of experience at Rakuten Group, background includes user support, media operations, data governance, compliance, and advertising review.  Aim to leverage that experience, and in a good way, discard it to build a new risk and compliance management system.
- Manager: As an advertising review expert, he possess deep knowledge and extensive experience in advertising expression. He contribute to improving the quality of advertising from a risk management perspective.
- Assistant Manager: With a background as a former government official, he contribute to strengthening the risk management system by leveraging their high awareness of legal compliance and logical thinking skills.

By sharing our individual expertise and experience and cooperating with each other, we aim to achieve more sophisticated risk management.

Mandatory Qualifications:
Experience:
Candidates must possess at least 2 years of experience in one or more of the following areas:
- Risk Management
- Compliance
- Information Security
- Internal Audit
Other related fields

Specific Skills:
Candidates should possess one or more of the following skills:
- Risk Assessment
- Internal Controls
- Information Security Measures
- Knowledge of relevant laws and regulations
Other related skills

Attitude:
Candidates must not only be committed to ensuring regulatory compliance but also possess the attitude to support employees and work together on risk management.

Industry Knowledge:
Candidates must possess work experience in the advertising industry or knowledge of the advertising business.

Desired Qualities:
- Communication skills
- Problem-solving skills
- Logical thinking skills

Desired Qualifications:
Expertise & Experience:
- Experience in acquiring and renewing JICDAQ certification
- Experience in acquiring and renewing ISMS certification
- Work experience in a legal department
- Proven track record of improving operations and productivity using AI and other technologies

Skills:
- Data analysis skills
- Project management skills
- English proficiency (TOEIC score of 800 or higher, or equivalent ability)

Others Information:
Additional information on Location
Rise Office (Potential for relocation) - Futakotamagawa - Tokyo

Additional information on English Qualification
TOEIC Score exceeding 800 (or similar level of English ability or a University Degree earned in an English-speaking country)
Proof of eligibility is required by the timing of the offer letter.
If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.

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