Security Administrator - Assistant Vice President

Competencies:

• Leverage Talent: Actively commit to developing yourself and others to drive the competitive advantage achieved through a diverse, engaged and mobile workforce.
• Influence & Negotiate Courageously: Inspire and motivate others to drive and sustain State Street's success even in the face of resistance or challenge.
• Fuel Innovation: Capitalize on new ideas to reinvent ourselves and the business. Familiarity with tools like Microsoft Power Automate and other workflow automation platforms. These tools help in creating automated workflows and integrating various applications.
• Act Globally: Understand different perspectives and cultures to align management practices to fulfill business strategy.
• Client Focus & Consultation: Provide excellent service and build strategic client partnerships based on knowledge of their needs and by exceeding mutual expectations.
• Effective Communications: Convey and receive messages clearly, with impact and empathy. Translate and adapt the pitch for each audience.
• Problem Solving & Decision Making: Develop solutions and provide counsel to ensure effective decisions are reached by employing timely, rigorous and logical analysis. Ability to analyse and map out processes to identify areas that can be automated. Strong problem-solving skills to troubleshoot issues and optimize automated workflows.
• Manage Execution: Deliver flawless execution of work products through effective plans, clear priorities and developed process management methods to ensure all resources function at optimal levels.
• Quality & Risk Management: Drive high quality outputs and ensure that organizational risks are managed through embedding effective controls.

Individual Accountabilities:

• Build strong relationships with internal clients while cultivating a culture in relationship building.
• Collaborate with internal and external groups to identify, analyze and proactively resolve issues.
• Ensure responsibilities are fairly and impartially carried out; create and maintain an engaged work environment and ensure appropriate communications channels are in place.
• Encourage suggestions for, and implementation of, continuous improvements to core products and services.
• Help others adapt to new values, attitudes, norms and behaviours that support new ways of doing work and limiting risk.
• Authority to hire, discipline, control work and terminate employment for direct reports and broader team as needed.
• Authority to promote, increase salary and bonus for direct reports and broader team as needed.
• Ensure managers and leads provide coaching and development opportunities to staff.
• Final accountability and responsibility for completing and delivering PPRs.
• Ensure SOPs/regulations are met and escalate as needed.
• Product expert for COE. Comprehensive and demonstrated knowledge of overall process and operating model.
• Subject matter expert for corporate committees and initiatives.
• Implement and communicate to staff, advised changes to the risk framework and/or escalation chain.
• Ensure self and team anticipates, monitors, actively manages and reports all risk and compliance issues, breaches and suspicious activities.
• Act in accordance with Risk Excellence and role model Ethical behaviour and decision making.
• Perform related duties as assigned.

Shared Accountabilities:

• Develop effective relationships with peers by sharing expertise with colleagues and other departments.
• Liaise with internal groups to maintain SOPs, internal and external audits.
• Cultivate effective relationships with our internal and external global partners.
• Share responsibility for participating in corporate committees and initiatives.
• Share expertise with colleagues and other departments.
• Share coaching and development of staff with Vice President.
• Develop and maintain procedures.

Proficiency Expectation & Education/Experience Requirements:

• Competent to Expert with a minimum of a Bachelor's degree or equivalent work experience and a focus in Finance or related field.
• 6-8 years of related experience including previous experience managing staff.

Metrics:

• Client: Adhere to SLAs and SOPs; Internal/external client satisfaction.
• Operational: Timeliness and accuracy of all related processes; Ensure process improvements are adopted; Champion for process improvements.
• Risk: Comply with risk and compliance programs and actions including the timely completion of related training; Comply with relevant laws and regulatory requirements; Adhere to company policies and guidelines; Mitigate process risk.
• General: Continuous personal development; Encourage and support personal and team development.

Decision Rights:

• Owns: Staff and personal development; Defining and implementing projects, process improvements and best practices; Identification, resolution, reporting or escalation of exceptions, breaches and suspicious activities as required by our risk and compliance programs.
• Influences: Execution of corporate initiatives; Planning for the team (e.g., short term deliverables and long term initiatives).
• Supports: The user lifecycle administration process.

Estimated Time Allocation:

• Monitor metrics and SLAs: 5%
• Resolving escalated issues/exceptions: 10%
• Reviewing quality & risk management controls: 10%
• Participating in corporate initiatives: 10%
• Implementing process improvements: 10%
• Managing/developing people: 30%
• Liaising with internal clients: 20%
• Manages professional development: 5%