IAM Engineer

IAM Engineer, Technology - Information Security

Creates and implements identity management systems to meet specific security needs and complex compliance standards. The Identity and Access Management team collaborates with TR leadership, technology teams, business partners, and trusted third party providers to ensure secure and reliable services. Implements and supports IAM solutions across the enterprise.

About the Role

In this opportunity as an IAM Engineer, you will: 

• SailPoint Deployment & Configuration: Participated in all deployment activities, including connector configuration, custom rule development, workflow configuration, third-party system integration, and managed client requirements for SailPoint connectors.

• Identity Management Operations: Extensive experience in User Provisioning, Access Certifications, Access Request, Workflow, Delegated Administration, Password Self-Service, RBAC, and LCM workflows for On-boarding, Transfer, Off-boarding, and Emergency Termination processes.

• Technical Development & Implementation: Hands-on with aggregation, workflows, tasks, forms, rules, roles, and complex service adapters; implemented Access Certification, Automated Provisioning, Governance aspects, and custom reports in SailPoint IIQ.

• Administration & Maintenance: Execute daily application maintenance, monitoring, processing, user support, data loading, role/policy creation, task scheduling, certifications, reports, and post-implementation user testing, debugging, and support.

• Process Improvement & Problem Resolution: Lead compliance initiatives, establish IAM standards and controls, investigate root cause analysis, develop defect solutions, implement automated monitoring/alerting, and drive customer satisfaction through improved support quality and self-service tools.

• Stakeholder Management & Documentation: Provide business process guidance to support groups, prepare product documentation, test cases/plans, support processes, manage escalations, and partner with regional teams and business stakeholders for holistic technical approaches.

• Operational Excellence: Drive customer communication during critical events, lead retrospective meetings, support domain consolidation/migration programs, maintain ITIL disciplines (Incident, Problem, Change Management), and proactively plan for system changes while training support teams.

About You

You’re a fit for the role of IAM Engineer if your background includes:

• SailPoint Expertise: 3+ years with SailPoint IIQ 6.x & 7.x (LCM, CM, all modules) plus 5+ years with SailPoint Identity Now including implementation, governance, custom connector development, and administration/upgrade experience

• Implementation Leadership: 5+ years leading hands-on SailPoint Identity implementations including application onboarding, workflow/rule/report customization, and development of custom rules for continuous certification and role composition certification

• Technical Skills: Strong scripting experience (preferably Python, Node.js), familiarity with other IAM products, and proven troubleshooting capabilities with IAM technologies

• Integration & Development: Experience in requirements gathering, attribute mapping between source systems and SailPoint IDN, integration testing, and developing/documenting custom connectors and workflows to meet client requirements

• Application Connectivity: Worked with various application teams to establish connectivity with systems including Top-secret, AD, eDirectory, Workday, Salesforce, and ServiceNow

• Feature Implementation: Implemented self-service features, password management, provisioning capabilities, and forgot password functionality in SailPoint environments

• Project Management & Collaboration: Experience managing project scope, schedule, and documentation while collaborating with business data owners to develop access policies and contributing to automation of manual SailPoint administration tasks.

#LI-KG1

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.