Senior Manager, Detection and Response

As a Detection & Response manager, you will be responsible for protecting Outreach's customers, employees and brand. You will be able to build on your deep technical knowledge and previous incident response experiences in a rapidly growing global SaaS platform.  

In This Role You Will:

• Lead the Operations & Incident Management team in the protection, detection, response, and recovery of Outreach security across application, cloud, and enterprise domains 
• Lead response to security incidents as Incident Commander 
• Maintain and contribute code for our detection and alerting pipeline 
• Automate detections and response end-to-end, including enrichment and filtering 
• Hunt for threats across enterprise and production environments, leveraging your experience and security intuition 
• Act as an escalation point for the tier1/tier2 investigative team 
• Perform variant analysis and root cause analysis  
• Develop creative solutions to complex security problems which balance business needs and risk 
• Perform regular on-call responsibilities both during and off regular business hours (including nights, weekends & holidays), including fulfilling various incident response team roles 
• Work together with other security engineers and stakeholders to architect and deploy enterprise security solutions 
• Conduct research to identify threats, vulnerabilities, and trends that may impact Outreach. 
• Develop and publish emerging threat impact statements and customer communications 
• Assist with the facilitation of security tabletop exercises 
• Establish and provide audit evidence and support for various compliance requirements (to include meeting with auditors for ISO 27001/27701, SOC2, and HIPAA) 
• Provide security operations subject matter expertise for high priority or high impact security and business efforts (RFPs, ongoing deals, etc.) 

Our Ideal Candidate Will Have

• 8+ years detection & response work in a high-demand security team 
• Proficiency in reading and writing programing languages like Go, Terraform, JavaScript, etc. 
• Strong knowledge of common attack vectors 
• Experience working with a Managed Services Security Provider (outsourced SOC) 
• Familiarity with AWS, Azure, and Container (Kubernetes) security 
• Experience with common Linux / Mac OS command line, security monitoring, log analysis, and forensic tools 
• Ability to work with a high degree of autonomy 
• Have a passion to learn and thrive in a dynamic and constantly changing environment 
• Excellent analytical thinking, time management and coordination skills