Senior, Software Engineer

Position Summary...

What you'll do...

As a part of Contact Center tech team in India that works on building solutions various business functions for multiple Walmart markets, your design and solution will have a significant impact on day-to-day running of Walmart. You will be challenged with unparalleled complex business problems that spans across multiple countries, large number of users and data.

What you'll do:

• As a Senior developer for the team, you will be expected to design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide.

• Drive design, development, implementation of cloud-based contact center solutions, IVR Solution, Voice Integration, CRM integration, Omnichannel Support Chatbot development etc.

• You will need to exhibit strong leadership and communication skills to collaborate with

• product, engineering and management across different geographic locations

• Mentor/coach other engineers in the team to facilitate their development and to provide technical leadership to them.

• Responsible for ensuring appropriate monitoring, logging, and alerting.

What you'll bring:

• 7 years of overall experience

• Demonstrable experience in Python, including proficiency in Large Language Models (LLM)/GenAI technology like OpenAI API, ChatGPT, GPT-4 etc.

• Should understand how API frameworks works, analyse for performance, security and scalability and API Programming practices.

• Ability to independently develop, debug and maintain complex IVRs including with multiple services.

• Ability to develop, maintain, and troubleshoot webservice API calls

  Basic knowledge of Azure, GCP, Docker and Kubernetes will be advantage.

• Good knowledge of any source control such as GitHub, TFS etc.

• Knowledge of additional tool such as JIRA, ServiceNow will be an added advantage.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people.  Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work
We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being welcoming of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 3years’ experience in software engineering or related area at a technology, retail, or data-driven company.
Option 2: 5 years’ experience in software engineering or related area at a technology, retail, or data-driven company.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certification in Security+, GISF, CISSP, CCSP, or GSEC, Master’s degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 1 year’s experience leading information security or cybersecurity projects

Information Technology - CISCO Certification - Certification

Primary Location...

4,5,6, 7 Floor, Building 10, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India