Sales Engineer

Description

About Sygnia

Sygnia is a top-tier cyber technology and services company that partners with organizations around the world to proactively strengthen their cyber resilience and respond to advanced threats. We help companies prepare for and navigate cyber incidents with confidence, combining deep technical expertise with a business-driven mindset.

Our services include strategic cybersecurity consulting, incident response, security assessments, and managed detection and response (MDR). Sygnia works with leading global enterprises, including Fortune 100 companies, across industries such as finance, healthcare, technology, and critical infrastructure.

With a team composed of elite cybersecurity professionals from military and commercial backgrounds, Sygnia delivers precision, speed, and impact when it matters most.

About the Role

Sygnia is seeking a skilled and customer-focused Sales Engineer to join our growing sales team, supporting the expansion of Sygnia’s Managed Detection and Response (MDR) offering. This individual will serve as a subject matter expert on the Sygnia MDR services and lead all technical aspects of the sales process.

The ideal candidate brings a solid technical background in cybersecurity, combined with experience in client-facing roles such as pre-sales engineering, technical account management, customer success, or support. This role will partner with the Client Leaders, MDR Account Executives, Product, R&D, and Operations teams to support client engagements and drive business growth.  

Key Responsibilities 

• Deliver tailored presentations and product demonstrations to prospective and existing clients. 
• Serve as the technical lead in pre-sales engagements, including the development of proposals, solution designs, and supporting documentation. 
• Act as a subject matter expert on the Sygnia MDR offering and related cybersecurity services. 
• Assess client environments, threat landscapes, and detection and response requirements to determine the appropriate scope of engagement. 
• Partner with internal teams (Product, R&D, and Operations) to relay client feedback and influence solution development. 
• Continuously support and refine Sygnia’s technical messaging, collateral, and written materials. 
• Assist in identifying new business opportunities and cultivating relationships with prospective clients. 
• Develop and implement tools, frameworks, and resources to maximize win rates in competitive opportunities. 

Requirements

What We're Looking For

• 5+ years of experience in a global, client-facing role within the cybersecurity industry (e.g., pre-sales, technical consulting, or customer success). 
• 7+ years of experience working with cybersecurity products and/or services. 
• Deep familiarity with the cybersecurity landscape, including major vendors, common technologies, and industry challenges. 
• Proven ability to translate complex technical concepts into clear, business-relevant insights for non-technical stakeholders. 
• Broad understanding of organizational security stacks, including Firewall, EDR, SIEM, IDS/IPS, email security solutions, basic cloud security solutions, and general application and network security concepts. 
• Familiarity with development frameworks and their relevance to security. 
• General knowledge of cloud infrastructure and hosting environments. 
• Exceptional written and verbal communication skills in English.
• Strong interpersonal, collaboration, and leadership skills, with the ability to build trust across internal teams and external clients. 
• High cultural intelligence and the ability to work effectively across regions and business cultures. 
• Willing to travel as needed. 
• Industry-recognized certifications (e.g., CISA, CIMA, OSCP, CEH, CISSP) are a strong advantage.