Business Technology Manager (Cybersecurity Manager) - Public Service Manager II

Location: Augusta,Maine,United States

Department of Labor - Office of the Commissioner

Job Class Code: MA31
Grade: 31/Confidential
Salary: $74,713.60-$105,809.60/Annually
Location: Augusta

Opening Date: June 26, 2025

Closing Date:  July 11, 2025

The Maine Department of Labor (DOL) seeks a Business Technology Manager responsible for data security and business continuity strategies, protecting DOL systems and processes as both technology and usage evolve. The individual in this position will operate to ensure that the Department's services to Maine citizens are minimally affected, if at all, and that data is secured in the event of a system failure, data incident, or man-made or natural disaster.

While security and continuity are the focus, guidance on general technology matters and areas such as AI are also important. The individual must understand the Department’s programs, goals, and strategies to appropriately advise management on technology options and the possible benefits and risks.

This position reports to the Deputy Commissioner and is part of the Department’s senior leadership team. While there are no direct reports, the individual will work closely with business managers and technology leads within both DOL and MaineIT. The position also serves as the primary liaison with the IRS and SSA regarding information security matters. Developing solid working relationships and trusted partnerships is critical.

Applicant must demonstrate skill, knowledge, and abilities in:

• Understanding of the importance of cybersecurity and best practices in risk avoidance, and a robust desire to increase knowledge in this area
• Strong communication skills and ability to work with diverse stakeholders across the organization
• Demonstrated experience balancing service delivery and technology risk
• Outstanding research and analytical skills, with a demonstrated track record of understanding key performance measures relating to cybersecurity and risk avoidance
• Ability to apply critical thinking and logic to analyze and create solutions
• Basic knowledge of computer systems, networking, and systems integration
• Effective technical documentation and report-writing skills
• Professionalism and respect in the workplace, with a focus on building and nurturing partnerships across the department

Minimum qualifications:

The successful candidate must have at least six years’ experience in managing IT risk, business continuity and disaster recovery, or a similar field.

Preference will be given to those applicants:

Designation of CISSP, CISM, CISA, or CompTIA Security+ is preferred.

Contact information:

Questions about this position should be directed to Kimberly.A.Smith@maine.gov

Application Instructions:

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application.  In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period.  Any experience that was not full-time employment should be identified as such. 

If you require a paper application, please download and print one here https://www.maine.gov/bhr/state-jobs/application-process or contact our office at 207-623-6700.  Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME  04330 or faxed to 207-287-2018.  Be sure title of the job you are applying for is included.  Applications cannot be accepted after the posting closing date.  

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value). 
• Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.09% for Confidential employees. 

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.