Director, GIRM Assurance Program

The Director, Global Information Risk Management will support the Assurance Program with focus on the development and maintenance of control testing automation. This role will report to the AVP, Global Information Risk Assurance Program within the 2nd line risk organization.

Position Responsibilities: 

• Develop the automation strategy and roadmap to drive assurance effectiveness and efficiency and deliver on productivity commitments.

• Identify the control testing automation pipeline.

• Lead the design and build of the Automated Control Tests (ACTs).

• Collaborate with Manulife other teams to deliver on the roadmap.

• Advocate for a strong information risk culture.

• Stay abreast with evolving information and technology risks, new regulations, laws and requirements for information risk, information security, cybersecurity, information protection and privacy across jurisdictions and overseeing company compliance with as required.

• Work with information risk teams globally to ensure compliance with Global Information Risk Management processes, procedures, policies, standards, templates, and guidelines.

• Work with the management to ensure their informed consent and understanding of risk treatments and acceptances. Maintain and foster enduring relationships with internal stakeholders and peers.

Required Qualifications:

• Minimum 8 years of progressive leadership in the areas of Assurance and Risk Monitoring/testing, Information Security, Business Resiliency, and Technology Risk.

• Proven experience in Process improvement and design.

• Proven experience in IT controls assurance data analytics and automation.

• Previous 2nd line oversight and assurance experience.  

• Strong understanding of related best practices and relevant industry framework.

• Sound knowledge of best practices of various aspects of information risk management and prior experience as a leader in Information Risk.

• Strong communication skills and ability to explain highly technical information for non-technologists including executives.

• Strong competencies in collaboration, problem solving and influencing key risk decisions Knowledge of the regulatory environments in the U.S. and Canada University degree (Computer Science or related discipline preferred) Recognized professional designations in Information Security, Audit and Business Continuity (e.g. CISSP, CISA, CRISC, FAIR, MBCP)

Preferred Qualifications:

• Strong communication, consulting, and influencing skills

• Problem solving, analytical, innovative, and strategic thinker

• Strong stakeholder management and alignment skills

• Strong presentation and facilitation skills to all levels and audiences

• Ability to develop and maintain strong relationships

• Strong team player (collaborative)

• Strong time management and organizational skills to manage multiple tasks and changing priorities

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement