PKI Knowledge Base Manager

Job Summary 

The PKI Knowledge Base Manager will support the Air Force Public Key Infrastructure (AF PKI) System Program Office (SPO) by assisting with documentation and ensuring the maintenance of customer-facing resources such as websites and SharePoint sites. This position will work with the PKI Configuration Manager and PKI Technical Writer to ensure up-to-date information dissemination on all customer-facing resources. This position requires a highly communicative individual with strong organizational skills and PKI expertise. 

Job Duties 

• Resource Maintenance Processes: Implement processes to ensure AF PKI SPO websites, SharePoint sites, knowledge-based articles, and other customer-support resources are kept current and accurate. 
• Website Management: Maintain the AF PKI website, ensuring all data, training, knowledge-based articles, Computer Based Training (CBT), videos, processes, and policies are up to date. 
• SharePoint Management: Maintain the AF PKI SharePoint site, ensuring accuracy and currency of data, training materials, knowledge-based articles, CBT modules, videos, processes, and policies, while reviewing and updating content regularly and archiving outdated material per established procedures. 

Required Qualifications 

• Website/SharePoint Management: Proficiency in maintaining and updating websites and SharePoint sites, ensuring content accuracy and accessibility. 
• Security Clearance: Must possess or be eligible to obtain and maintain a minimum Secret clearance, with all employees cleared to at least Secret by the contract start date of June 1, 2025. 
• Location: Ability to work in San Antonio, TX, with potential on-site support at the Government-leased facility as needed to facilitate information reviews and collaboration. 

Education: Bachelor’s degree in related field. 

Preferred Qualifications 

• DAF Experience: Prior experience supporting DAF organizations or familiarity with DAF instructions, manuals, and policies. 
• Certifications: Relevant certifications such as CompTIA Security+, CISSP, or DoD 8570/8140-approved Information Assurance certifications (e.g., IAT Level II or higher). 
• Technical Writing: Strong skills in drafting and updating technical documentation, including policies and training materials, tailored to Government standards. 
• Content Management: Advanced experience managing web and SharePoint platforms, including archiving processes and multimedia content (e.g., CBT, videos).