PKI Liaison Officer

Job Summary 

The PKI Liaison Officer (LNO) will support the Air Force Public Key Infrastructure (AF PKI) System Program Office (SPO) by facilitating communication and collaboration among Department of the Air Force (DAF) stakeholders, external organizations, and key partners. This role involves providing on-site PKI support at multiple locations, including but not limited to Hanscom AFB and the Pentagon, offering policy guidance, and assisting with documentation. The specialist will act as a bridge between the AF PKI SPO and its customers, ensuring seamless support and up-to-date information dissemination. This position requires a highly communicative individual with strong organizational skills and PKI expertise. 

Job Duties 

• Stakeholder Collaboration: Facilitate communication and collaboration among DAF departments, teams, organizations, and partners across Commands, Components, Systems, and Agencies (C/C/S/A). 
• External Support: Provide policy guidance and implementation support services to organizations outside the AF PKI SPO. 
• On-Site Support: Deliver on-site PKI support, as needed, to ensure systems identify and implement appropriate PKI solutions. 
• Customer Support: Offer support to HQ CCC, 16AF, and other Government-identified customers, maintaining relationships and coordinating interactions with the AF PKI SPO. 
• Internal Support: Ensure that needs from the AF PKI SPO are met by the organization(s) assigned to the LNO. 

Required Qualifications 

• Communication Skills: Proven ability to facilitate collaboration and communication among diverse stakeholders within and outside a technical organization. 
• PKI Expertise: Familiarity with PKI systems, policies, and implementation, particularly within a DAF or DoD context. 
• Support Experience: Experience providing technical or policy support to customers, including on-site assistance and documentation development. 
• Security Clearance: Must possess or be eligible to obtain and maintain a minimum Secret clearance, with all employees cleared to at least Secret by the contract start date of June 1, 2025. 
• Location and Travel: Locations include Hanscom AFB (Boston, MA), the Pentagon (Washington, D.C.), and San Antonio, TX. Travel may be required to provide on-site support at the Government facilities. 
• Education: Bachelor’s degree in related field. 

Preferred Qualifications 

• DAF Experience: Prior experience supporting DAF organizations (e.g., AFLCMC/HNI, SAF/CN) or familiarity with DAF instructions, manuals, and policies. 
• Certifications: Relevant certifications such as CompTIA Security+, CISSP, or DoD 8570/8140-approved Information Assurance certifications (e.g., IAT Level II or higher). 
• Technical Writing: Strong skills in drafting and updating technical documentation, including policies and training materials, tailored to Government standards. 
• Customer Relationship Management: Background in maintaining stakeholder relationships and coordinating support across multiple organizations.