Security Operations Manager

Number of Positions Available:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

Security Operations

• Manage the cybersecurity operations function for The Salvation Army Australia.
• Lead the response for all cybersecurity incidents and update the General Manager Cyber, Risk & Compliance on the status for all major incidents. 
• Provide technical and operational leadership to the IT department and the broader TSA as required. 
• Monitor and manage incident response collaboration effectiveness with other support teams across TSA.  
• Design and educate others on security baselines for systems and applications.  
• Provide subject matter expertise to the cybersecurity team, other support teams and all other departments across TSA when required. 
• Provide responsive support for problems found during normal working hours as well as outside normal working hours.
• Develop, collate and provide regular cybersecurity metrics that show the level of effectiveness of controls.

Training and Awareness

• Develop the cybersecurity awareness strategy.
• Conduct and monitor awareness programs according to the strategy. 
• Evaluate the effectiveness of awareness and training programs and implement improvements. 
• Provide expert guidance on the area of cybersecurity to ensure other support areas are implementing controls in a secure manner.
• Provide knowledge and awareness sessions to TSA personnel on how to recognise and respond to suspicious cyber activities. 

Research and Evaluation

• Maintain up to date knowledge on cybersecurity vulnerabilities, emerging risks, and industry developments. 
• Maintain knowledge on cybersecurity technologies in use at TSA as the technologies are upgraded and enhanced. 

Stakeholder Engagement

• Provide leadership to the cyber operations team to ensure an efficient and effective operations service
• Step in and perform the GM Cyber, Risk & Compliance role when the GM is absent
• Provide technical expertise to the leadership team in design solutions to ensure incorporation of security best practice requirements
• Participate in meetings/forums representing operational security requirements 
• Develop strong relationships with key personnel of service providers
• Manage relationships with other leaders across TSA to ensure cyber operational services are fit for purpose 

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration