Security Operations Manager

At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
New opportunity for a Security Operations Manager to join our IT Security Operations Team based in Exeter. This is a permanent full time with a salary ranging from £55,000-£65,000 plus benefits.
The role
As Security Operations Manager, you will lead and manage the Security Operations Team and have responsibility for security event monitoring, management and incident response.
Reporting to the Chief Information Security officer, you will focus on ensuring the Pennon Group’s Corporate and Operational Technology information systems are available, integral and confidential.  

What you’ll be doing

• Lead and provide first line supervision to the Security Operations Team that is primarily responsible for security event monitoring, management and incident response.
• Act as the focal point for any investigations involving information security.
• Provide management oversight for information security incident identification, assessment, and response, reporting, communication, mitigation and monitoring.
• Play a significant role in long-term Security Operations strategy and planning, including initiatives geared toward operational excellence.
• Ensure information security incidents are compliant with SLAs and process adherence.
• Revise and develop processes to strengthen the current Security Operations procedures to achieve operational efficiency and effectiveness.
• Oversee management, administration & maintenance of security devices under the management of the Information Security function.
• Creation of reports, dashboards, metrics for security operations and presentation to Senior Management and the Exec Board. 

What we’re looking for

• Extensive IT knowledge and experience in Cyber Security and Information Security standards and frameworks such as ISO27001 and Cyber Essentials.
• Confident in leading and managing teams
• Proficient in Incident Management and Response procedures and familiarity of ITIL.
• Extensive and broad-based IT and business experience, delivering diverse corporate and operational IT services in a medium/large organisation.
• In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management and incident management.
• Knowledge of organisation applications, databases, operating systems to address security threats against the same.
• Experience building relationships with and influencing senior leaders and stakeholders.
• Educated to degree level standard or able to demonstrate working to degree level and ideally hold recognised Information Security qualification (e.g. CISSP, CEH, CISM, GIAC) 
• Ability to complete UK Government Security Clearance (SC) process successfully

What’s in it for you

• We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:
• Generous holiday allowance plus bank holidays
• A discretionary Bonus
• Competitive Contributory Pension
• Share-save Scheme
• Various health benefits
• Wellbeing support programmes
• A range of Group Discounts
• Cycle to Work Scheme
• Financial support services
• And plenty more!

Closing date: 15th July 2025
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.Be the Future - Embrace change. Drive Progress. Own the challenge.