Network Operations IP Service Analyst

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

Network Administration

Job Qualifications:

Skills:

Network Monitoring, Network Operations, Network Operations Center (NOC)

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as a Network Operations IP Service Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiators. As a Network Operations IP Service Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Network Operations IP Service Analyst joining our team supporting the USCENTCOM Information Technology Services (CITS) Program in Tampa, FL. The successful candidate must be a team player, willing to work outside of normal business hours (Nights/Weekends) in a 16/7 365 days Network Operations Center (NOC). 

HOW A NETWORK ADMINISTRATOR SENIOR WILL MAKE AN IMPACT:

• Monitor status of Theater component core service networks via SolarWinds and track outages to resolution

• Correlate events of network devices and applications for system status, configuration control and change compliance.  

• Monitor logical network topology (connectivity and routing).  

• Evaluate and respond to event and incident triggers.  

• Monitor IT Service Events and Service Levels.  

• Coordinate and prioritize changes for theater backbone (Tier I through Tier II IP networks).  

• Exercise COOP capability, as required.

• Provide Service Level Reporting.

• Receive and Assemble Data to assess impacts to operational missions by correlating IP network events with reported network status and assess and report network event effects (what is up/down/available) and impact (network/operational capability lost/remaining).  

• Generate Reports using ticketing system (primary), email, phone, web portal posting, message traffic, database entry.

• Responsible for the accurate gathering of information in regard to outages, security calls that affect enterprise-wide services, and maintenance on CENTCOM systems.

• Responsible for determining and reporting items identified as CCIRs, PIRs.

WHAT YOU’LL NEED TO SUCCEED:

• Required Experience: 3+ years of related experience

• Required Technical Skills:

  • Applicable DoD 8140 or DoD 8570 Certification

• Required Skills and Abilities:

  • Experience with Network monitoring tools

  • Working knowledge of Microsoft products like Outlook, Word, Excel, Power Point, and MS Project

  • Strong interpersonal and presentation skills for interacting with team members and customers.

  • Demonstrated strong analytical and problem-solving skills in making the appropriate technical decisions.

  • Must be motivated, adaptable, flexible, and able to produce quality results in an evolving, fast-paced environment.

  • Excellent organizational and follow-up skills with strong attention to detail.  

  • Ability to work in a team environment.

• Preferred Skills:

  • Bachelor’s Degree with a focus in communication, computer science, engineering, or a related field of study

  • ITIL V4 Certification

  • ServiceNow Certification

  • Knowledge of USCENTCOM’s IT environment and missions

  • Network + Certification

• Location: On site in Tampa, FL

• Security Clearance Level: TS/SCI clearance required.

GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from and apply to solve real world problems.

• Rest and recharge with paid vacation and holidays

#ARMA

#CENTCOMCITS

The likely salary range for this position is $83,429 - $96,600. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA FL MacDill AFB

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans