Dir, P4, Lead Cybersecurity Eng : Job Level - Director

ServiceNow Discovery Lead
We're seeking someone to join our Discovery Operations team as a lead engineer in Cyber, Cloud, Platform Security and Developer Enablement department to manage and optimize the ServiceNow Discovery (ITOM) module with expertise in MID Server Installation, ACC agent management, automation and orchestration tools and DevOps toolsets.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Infrastructure Engineering position at Director level.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.


What you'll do in the role:
- Communicate regularly with product leads across the technology organization and discuss opportunities for improvement to existing and future technology solutions.
- Act as a subject matter expert in infrastructure architecture and design.
- Provide technical leadership in designing and implementing high availability and scalable infrastructure solutions.
- Interact regularly with team members and occasionally leadership on a range of topics.
- Drive automation initiatives to streamline operations and increase efficiency.
- Lead root cause analysis and post-incident reviews to drive continuous improvement. What you'll bring to the role:
- Ability to effectively manage multiple functions or guide junior staff and initiatives.
- Advanced understanding of business line and discipline with some knowledge of competitive environment and other disciplines.
- At least 6 years' relevant experience would generally be expected to find the skills required for this role.
- In-depth knowledge of ServiceNow Discovery.
- Strong decision-making and problem-solving skills.
- Extensive experience in managing and maintaining production infrastructure.
- Demonstrated ability in leading incident response and problem resolution.
- Familiarity with Agile methodologies, particularly the Kanban model, and strong scripting abilities in Python are essential.
- Strong Windows Systems Administration experience
- General networking and security knowledge (IP Networking, Subnetting, TCP/IP, firewalls, routing, DNS, NAT, Load balancing, packet trace and analysis, etc.)
- Familiar with SDLC/DevOps toolsets such as Chef, Puppet, Ansible and Jenkins, GIT, Jira, Stash, etc.
- Background in Agile team workflow leveraging concepts such as Scrum/Lean/Kanban
- Experience working with ITOM Discovery
- Experience with scripting languages such as Python
- ServiceNow Certified Implementation Specialist (CIS) certification, HAM or ITSM.
- ServiceNow Certified Application Developer (CAD) certification.
- ServiceNow Certified System Administration (CSA) certification.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.