Staff Information Security Analyst

General information

Requisition # R61562 Locations USA-VA-Chantilly Posting Date 07/03/2025 Security Clearance Required TS/SCI w/ Poly Remote Type Onsite Time Type Full time

Description & Requirements

Unlock the secrets of intelligence with ManTech! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we’ve been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now—unleash your potential with ManTech!

ManTech is seeking a dedicated and service-oriented Staff Information Security Analyst to support our Identity and Access Management (IAM) program in Chantilly, VA. This entry-level opportunity provides vital Tier 1 customer support for identity services in a fast-paced, mission-driven environment. You will be the first point of contact for users needing assistance with access, credentials, and identity-related issues.

Key Responsibilities:

• Assist in processing updates to personal identity information (PII) in DEERS, and provide support for Common Access Cards (CAC), tokens, and PIN resets
• Deliver front-line support to users through helpdesk channels, ensuring a positive customer experience
• Monitor and respond to service tickets in systems such as JIRA and ServiceNow related to access and identity requests
• Escalate complex issues as necessary while maintaining ownership of initial support interactions
• Support documentation and reporting needs related to user access and credentials
• Availability to work between 6:00 AM ET and 5:00 PM ET (shifts may vary)

Minimum Qualifications:

• Bachelor’s degree or 4+ years of additional professional experience in lieu of degree
• 2+ years of experience in a helpdesk, customer service, or IT support role
• Basic understanding of IT concepts and troubleshooting methods
• Familiarity with Public Key Infrastructure (PKI) or willingness to learn
• Experience working with sensitive information such as PII
• Comfortable using Microsoft Office tools including Word, Excel, and SharePoint
• Strong communication and organizational skills

Preferred Qualifications:

• Exposure to cybersecurity practices or training in related disciplines
• Experience working in Department of Defense (DoD) environments
• Previous experience with ticketing platforms such as JIRA or ServiceNow
• Basic knowledge of identity and access management concepts

Security Clearance:

• Must hold an active TS/SCI with Polygraph to be considered for this role

Work Environment & Physical Requirements:

• Must be able to remain seated at a workstation for extended periods
• Occasional movement within the office to access equipment or communicate with team members
• Engage with users via email, phone, or virtual platforms; occasional participation in presentations

ManTech International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with ManTech, please email us at careers@mantech.com and provide your name and contact information.