Cloud Security Engineer

Location: Singapore Suntec 2 Temasek Blv, Singapore

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.

We are seeking a skilled and motivated Cloud Security Engineer to join our team. In this role, you will be responsible for managing security incidents, monitoring system health, and performing advanced troubleshooting and configuration within Imperva’s Cloud Application Security platform. This position offers the opportunity to engage in a diverse range of cloud security and application domains, including customer integration, incident response, and advanced analytics. You will also collaborate closely with internal technical and business teams to provide strategic insights and drive continuous product improvement.

Responsibilities:

• Maintain deep expertise in the Imperva Cloud Application Security platform
• Deliver proactive support to customers, including system monitoring, configuration, and integration guidance
• Serve as a trusted technical advisor by providing high-quality troubleshooting, investigations, and consultations
• Collaborate with support, research, development, and product teams to translate insights into actionable product improvements
• Take full ownership of technical issues and coordinate resolution efforts across cross-functional teams

Requirements:

• Minimum 5 years experience in a Technical Support (Tier 2) role.
• Background in technical support, networking, or IT security
• Strong understanding of WAN, web applications, and protocols (HTTP/S, SSL, DNS, TCP/IP)
• Excellent analytical and problem-solving skills with a passion for learning
• Strong communication and interpersonal skills; capable of leading customer interactions and calls
• Familiarity with web technologies (HTML, JavaScript, JSON, REST APIs)
• Understanding of web application security concepts, including the OWASP Top 10

Other information:

• Working Location: Suntec City
• Working Hours: Monday - Friday, 8am - 5pm

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.