Senior Manager, Digital Forensics and Incident Response Investigator

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Key Responsibilities:

• Lead, manage, and oversee all internal and external investigations, ensuring consistency, integrity, and compliance with legal and regulatory standards.
   

• Coordinate cross-functional efforts involving Legal, HR, Compliance, and Security.
   

• Develop and implement investigation frameworks, protocols, and reporting mechanisms.
   

• Act as a key advisor on incident trends, root cause findings, and risk mitigation strategies.
   

• Manage a team of investigators and ensure proper training, tools, and methodologies are in place.
   

• Prepare high-quality investigative reports and present findings to senior leadership and stakeholders.
   

• Support regulatory inquiries and litigation through accurate and defensible evidence handling.
   

• Drive continuous improvement in investigative processes and ethical standards across the organization.
   

Qualifications:

• Bachelor’s degree required; advanced degree in Law, Criminology, Forensics, or related field preferred.
   

• 10+ years of experience in investigations, with at least 3 years in a leadership or managerial role.
   

• Proven experience handling complex cases involving fraud, data breaches, employee misconduct, or regulatory violations.
   

• Strong understanding of investigative procedures, evidence management, and interview techniques.
   

• Excellent communication, decision-making, and stakeholder management skills.
   

• Experience working with cross-functional teams in high-pressure environments.
   

Preferred Certifications:

• CFE (Certified Fraud Examiner)

• CFCE, CHFI, or equivalent digital forensics credentials

• Security, legal, or HR investigation-related certifications

• GCFA, CFE, CHFI, EnCE, or CISSP.

• Background in law enforcement, internal investigations, or legal tech is a plus.

• Understanding of cloud forensics (AWS, Azure, GCP).

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package