Senior Information Security Analyst

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Senior Information Security Analyst 

Join the Financial Ombudsman Service as a Senior Information Security Analyst and guide our security team in protecting critical data, managing incidents, and promoting best practices across the organisation. 

Contract: fixed term contract 12 months 

Working hours: 35 hours per week is full time. Where possible, we are open to

considering part time/flexible working patterns. Please let us know in your application your desired working pattern. 

Salary: From £51,250  

Reporting to: Information Security Manager 

London docklands  

Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.  

As Senior Information Security Analyst you will oversee managing data incidents and promoting best practices. You'll mentor team members, investigate breaches, produce reports for senior management, lead on root cause analysis and support our security training and awareness programme. 

Key responsibilities: 

• Data incident management  

• Escalation points for the team and ensuring new members of the team are fully trained  

• Contact point in manager’s absence for internal and external stakeholders and supporting manager with business engagement opportunities across the organisation 

• Monitoring completion of process documentation and continual improvement initiatives, to ensure team meet deadlines 

• Undertaking quality assurance checks for team, providing feedback, and highlighting areas of development/success to manager including plans to support improvement/progression of individuals 

• Producing Information Security reporting, dashboarding and papers for Board and Executive subcommittees such ARAC, Technology & Data and People & Culture 

• Supporting internal investigations for Legal and HR, as determined by manager - you’ll use your technical and investigative skills to support your manager, working to often tight deadlines 

• Providing guidance and support to the team on the handling of Data Protection complaint responses (including review), relating to data incidents 

• Undertaking root analysis to identify trends to assist our security training and awareness programme, provide support to the team for delivery of security awareness content drive continual improvement initiatives and team performance 

• Taking the lead on our technical capabilities, including our data security process and controls, are adequate and appropriate for the organisation. You’ll help to develop and maintain our protective security capabilities where appropriate to help reduce or mitigate risk 

• Maintaining a close alignment with the ISO27001 and NIST frameworks as well as Cyber Security Essentials standards 

To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria: 

Minimum Criteria: 

• Extensive Experience in Root Cause Analysis and Threat Investigation: Proven ability to conduct thorough root cause analysis of security incidents, identify vulnerabilities, and implement effective remediation strategies and continual improvement initiatives to prevent future incidents. 

• Security Awareness Content Development and Training Delivery: Demonstrated experience in creating engaging security training and awareness programs, delivering training sessions, and promoting a security-conscious organisational culture to reduce human-related risks. 

• Strong Technical and Analytical Skills in Information Security: In-depth knowledge of security tools, incident response procedures, and risk management, with the ability to analyse complex security issues and implement strategic solutions. 

• Knowledge of Cybersecurity Frameworks and Standards: Familiarity with industry frameworks such as NIST CSF, ISO 27001, and other relevant standards, ensuring organisational compliance and aligning security practices with best industry standards. 

Desirable Criteria 

We would also like you to have the following skills: 

• Exceptional Communication and Interpersonal Skills: Ability to clearly articulate complex security concepts to non-technical stakeholders, fostering understanding and collaboration across diverse teams. 

• Proven Experience in Stakeholder Engagement and Relationship Building: Skilled at establishing and maintaining strong working relationships with senior stakeholders.  

• Leadership and Deputising Experience: Demonstrated capability to represent and lead the security team in the absence of senior security leaders, ensuring continuity of security operations and strategic initiatives. 

• Strong Analytical and Critical Thinking Abilities: Adept at evaluating security risks, analysing data trends, and developing innovative solutions to complex security challenges. 

Why Financial Ombudsman Service? 

We are a value led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy.  They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values 

We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us: 

• 25 days holiday entitlement, with the option to buy extra or sell days 

• Generous pension 

• Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave 

• Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few 

• Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others 

• Employee Assistance Programme 

• Extensive opportunities for personal and career development 

• Nationwide gym membership discounts, and a fully equipped on-site gym open 24/7 in London 

• Extensive Well-being resources including on-site therapists  

• Beautiful and bright London office looking over the Thames and near to mainline stations 

• Our employee led networks (a couple of examples being our Women's Network, Carers network, and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too!  

How do I apply? 

To apply, please upload a current CV, there is an option to submit a supporting statement if you wish, but this is not compulsory​

Applications need to be submitted by 23:59 Wednesday 16th July  

Shortlisted candidates will be invited to a telephone call with a member of the Talent Acquisition Team.

Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!  

A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process. 

We welcome internal applications, please note: to apply for the role internally, you must have passed probation, have no live warnings or PIPs in place, and be meeting or exceeding in your last review. 

We’re proud to be an inclusive employer 

We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. 

We’re committed to being a great place to work– attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we’re diverse and inclusive, we’ll better understand different perspectives, which is fundamental to our job resolving financial complaints.    

We welcome applications from Black and other ethnic minority candidates, and female candidates, for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level. 

We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate’s CV/supporting statement. Exceptions may apply if due to the volume of applications, we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need, please email hrsupport@financial-ombudsman.org.uk and let us know your preferred method of contact. 

Find out more 

Check out below channels to find out more about everyday life at the Financial Ombudsman Service – and don’t forget to follow us while you’re there! 

• LinkedIn: Financial Ombudsman Service 

• Our careers page: https://www.financial-ombudsman.org.uk/who-we-are/join-us 

Good luck with your application!