TSA - Technology Systems Network Technician
Tampa, FL, United States
Full Time Mid-level / Intermediate USD 40K - 62K
Hillsborough County
TAMPA SPORTS AUTHORITY
DEPARTMENT/SECTION: Operations – RJS Facilities
POSITION TITLE: Technology Systems Network Technician - FT
NH – ($19.57 – $31.31 Hourly)
POSITION CLASSIFICATION: Tenured
GENERAL DESCRIPTION:
The Technology Systems Network Technician – Full-Time supports and maintains the Tampa Sports Authority’s technology infrastructure. This role combines hands-on IT support, advanced audio-visual (AV), low-voltage systems maintenance, and operational oversight of network and communications systems across all TSA-managed facilities in accordance with Tampa Sports Authority IT policies/procedures and NFL/DHS cyber security best practices.
The position also assists in supervising part-time Electronic/AV Systems Technicians and external contractors, ensuring timely, efficient technical service delivery. Additionally, the Technician contributes to developing operational policies that enhance efficiency, quality, and safety.
POSITION REPORTS DIRECTLY TO: Sr. Facility Manager – Technology/Network
JOB RESPONSIBILITIES:
- Provide Tier 1 support by serving as the frontline technician to staff experiencing IT/network related issues including hardware, software, etc.
- Install, program, modify, test, maintain, and troubleshoot a variety of systems, including:
- Mac/Windows/Linux PCs, laptops, and printers
- Network infrastructure and structured cabling.
- CCTV and VMS systems
- Access control
- Wireless communications
- VoIP telephone systems
- Audio amplification/distribution
- Television and broadcast systems
- Identify and correct equipment malfunctions of low voltage wiring and connected devices.
- Monitor and track all technology & security related inventory to confirm software is current and physical equipment is in pristine condition.
- Assist with network integration of security systems ensuring reliable connectivity and integrity.
- Perform regular facility inspections and share findings with leadership.
- Support events with onsite AV/IT setup and technical support.
- Create and code supply requisitions and assist with departmental procurement needs.
- Participate in internal and external meetings to support collaborative planning and information sharing.
- Provide input in budget meetings regarding equipment and operational needs.
- Foster a culture of continuous improvement, teamwork, and service excellence through participation in employee initiatives and team leadership.
- Stay current with industry trends, innovations, and best practices through trade shows and association involvement.
- Ensure compliance with OSHA regulations, ADA standards, and all applicable Authority policies to maintain a safe and respectful work environment.
- Maintain technology logs, inventory records, and documentation related to maintenance and service activities.
- Perform other related duties and special projects assigned.
general requirements:
- Extensive knowledge and hands-on experience in:
- Mac/Windows/Linux PCs, laptops, and printers
- Audio/Video technology and CCTV systems
- Electronic security and card access systems
- Networking and structured cabling
- Electrical principles and National Electrical Code
- Cybersecurity knowledge
- Must have ability to read and interpret building diagrams and follow setup instructions to meet event needs.
- Strong organizational and interpersonal skills; ability to motivate and work well with others.
- Clear and professional communication skills, both verbal and written (English required).
- Knowledge of CPR and ability to use an AED.
- Ability to walk/stand for long periods, lift 50+ lbs., and work in non-climate-controlled environments.
- Must be able to operate maintenance equipment (e.g., forklifts, scissor lifts).
- Professional demeanor and ability to maintain a high public image and positive attitude while serving clients and guests.
- Position requires flexibility for irregular hours, including evenings, weekends, and holidays.
- Must be available for on-call rotations and able to respond to urgent technical needs with minimal notice.
MINIMUM QUALIFICATIONS:
- High school diploma or GED required.
- Must have a valid driver's license.
- Completion of a two-year technical education program in a relevant field.
- Equivalent experience accepted at a ratio of 2 years of experience = 1 year of technical education.
- Thorough knowledge of computer systems, networking, audio, video, access control and CCTV maintenance.
PREFERRED QUALIFICATIONS:
Associate degree (AS) in Information Technology, Computer Science, or related field.
- Industry certifications such as CTS, CompTIA, BICSI, CISSP, CCSP… or equivalents.
- Prior experience supporting technology operations in a large venue, stadium, arena, or public facility environment.
Tags: CCSP CISSP Compliance CompTIA Computer Science Linux Windows
Perks/benefits: Team events
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