Security Compliance Analyst - Lead

We are seeking a strategic Security Compliance Analyst to lead our re-credentialing program transformation. In this role, you will focus on reducing revenue loss by enhancing customer contact data and overall customer experiences, while also identifying and preventing fraudulent access to Equifax data to protect the organization.

What you will do

• Accelerate SLT strategic priorities for re-credentialing program transformation
• Reduce revenue loss by improving customer contact data and overall customer experiences
• Lead customer calls and white glove services with strategic EFX customers 
• Work independently and as part of a large team that is responsible for protecting Equifax by identifying and preventing fraudulent access to Equifax data. 
• Perform as the Program Manager and handle projects as assigned by the manager. 
• Implement solutions through the application of knowledge, skills, tools and techniques to project activities to meet or exceed customer needs.
• Maintain daily metrics to identify trends to take action regarding process efficiency
• Review metrics and dashboards to ensure SLA and other business standards are met
• Identify vulnerabilities and propose mitigation strategies through interaction with appropriate stakeholders. 

What experience you need 

• 2-3 years experience in security or compliance.
• Exceptional written and oral communication skills, minimum B2 Level.
• Experience working in a heavily matrixed environment, partnering with various partners to accomplish objectives.

What could set you apart

• Bachelor's degree in Finance, project management or equivalent experience.
• Leadership mindset.
• Experience working with cross-functional teams.
• Ability to create structure in ambiguous situations and design effective processes and creatively solve problems.
• Possesses a self-driven, proactive nature with a can-do attitude.
• Strong project management skills.

Primary Location:

CRI-Heredia

Function:

Function - Security Governance and Compliance

Schedule:

Full time