Technology Specialist - PCD

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

This role is part of the Digital and Technology (D&T) Function of HEINEKEN International and is located in the Heineken Global Shared Services hub in Krakow. D&T is proud to bring cutting-edge innovation, strong technology, and advanced analytics to HEINEKEN. With speed and agility, we ensure HEINEKEN has the technological competitive advantages it needs to deliver on its ambition.

As a Technology Specialist in the PCD Connectivity domain, you and your team are part of the Digital Infrastructure Portfolio within D&T. As a Technology Specialist you are accountable for maximizing the value of the products and services delivered by the PCD Product Team; together with PCD Product Team members, you own the PCD connectivity vision, strategy and roadmap.

Your responsibilities would include:

• delivering the IT projects & services together with the team for OT domain, focused on remote access solutions (Secomea, IPSEC, SSL), PCD Firewalls (in collaboration with Orange Business partner) and LAN. In these projects, you will develop fit-for-purpose technologies to support and facilitate the automation process in the breweries
• creating and developing infrastructure blueprints for PCD; aligned with the PCD security reference architecture. Your IT Infrastructure and security knowledge are key to unlocking the value of technology for PCD and OT environments
• operating, monitoring and supporting service delivery of PCD solutions and tools
• supporting the technical developments and Operations set up and be open for new technologies learning and exploring in order to delivery high performance, reliability and security of the OT connectivity domain (network, servers, cloud)
• working closely with the technology product teams to leverage the D&T services for PCD and in parallel with the project and engineering teams in the Global Supply Chain to understand the business requirements and translate them into solutions and technologies.
  • managing internal stakeholders across:
  • All Functional domains (e.g. Commerce, Supply Chain, Finance),
  • 4 D&T Hubs in each region,
  • Global Information Security
  • Business Application teams
  • External partners, e.g. Orange Business, Secomea
• collaborating with Tribe Connectivity product architect and Enterprise Architecture and PCD Security team, defining the architectural standards for the PCD technologies, developing roadmaps and efficient operational management standards
  collaborating with Scrum Master to lead a high-performing, agile product team to deliver fit-for-use and fit-for-purpose technology solutions.

You are a good candidate if you have:

• a Master’s degree in IT
• familiarity with the Process Control Domain (PCD) and industrial security standards (e.g. IEC 62443/ISA 99, NIST SP 800-82, NERC CIP)
• technical hands-on experience to support local IT teams to fill in any technical knowledge gaps
• possession of Networking certificates (e.g. CCNA, CCNP, etc.) is a plus
• possession of any security certificates (e.g. CSSA, GICSP, CISSP, CISM, or SABSA) is a plus
• architecture skills to be able to develop the PCD architecture
• familiarity with the different OT/IT protocols
• the ability to develop and write the PCD security guidance and standards
• experience with cloud technologies (AWS, Azure, etc.) is a plus
• experience with computer network solutions and devices (switches, routers, firewall, etc.)
• a good understanding of Firewalling and security requirements to structure IT/OT rule base
• knowledge of Microsoft products and Active Directory
• knowledge of the VMWare environment
• a sense of urgency to enable & support OpCos and its Operations with the related services
• a PSPO certificate.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

We Offer: