Professional Services Consultant (Application Security)

Location: Singapore, Singapore

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.

As an Application Security Professional Services Consultant, you will play a critical role in delivering advanced security services to our enterprise clients. You will work closely with customers to design, implement, and optimize Imperva’s Web Application Firewall (WAF), DDoS protection, API Security, and Bot Management solutions. Your expertise will guide customers through deployment, integration, tuning, and best practices to maximize security and performance.

Responsibilities:

• Lead and manage the deployment and configuration of Imperva’s Application Security solutions (e.g., WAF, Advanced Bot Protection, API Security, DDoS Protection) in customer environments (on-premises, cloud, and hybrid).
• Conduct technical workshops and assessments to understand customer requirements, environments, and objectives.
• Customize and optimize policies, rules, and configurations based on risk posture, compliance needs, and traffic patterns.
• Act as a trusted advisor for security architecture and provide ongoing technical guidance during implementation and post-deployment phases.
• Deliver high-quality documentation, including implementation plans, tuning guides, runbooks, and project status reports.
• Collaborate with internal teams (Product Management, Support, R&D) to communicate field feedback and assist with escalations.
• Educate customers on best practices and ensure a smooth handover for long term solution ownership.
• Travel up to 25% may be required, depending on customer engagement needs

Requirements:

• 5+ years of experience in Professional Services, Security Engineering, or related technical consulting roles.
• Hands-on experience with Web Application Firewalls, especially Imperva’s App Security stack (Cloud WAF, On-prem WAF/Gateway, ThreatRadar, etc.).
• Strong understanding of OWASP Top 10, HTTP protocol, web technologies (HTML, JavaScript, REST APIs), and application architecture.
• Familiarity with networking concepts (TCP/IP, DNS, load balancing, SSL/TLS, CDN).
• Experience working with cloud environments such as AWS, Azure, or GCP.
• Excellent communication, presentation, and project management skills.
• Ability to work independently and manage multiple customer engagements simultaneously.
• Imperva certifications (e.g., Imperva WAF Certified Specialist) or similar cybersecurity certifications (CISSP, CEH, OSCP). will be an advantage
• Scripting knowledge (Python, Bash, etc.) for automation and troubleshooting will be a plus

Other Information:

• Working Location: Suntec City
• Working Hours: Monday - Friday, 9am - 6pm

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.