Manager, Security Assurance

Job Summary

As the Manager, Security Assurance you will work in a fast-paced environment fostering teamwork and open communication to lead security assurance initiatives, drive compliance with various security frameworks, and ensure Foundever's data integrity.  You will be responsible for facilitating external audits and collaborating with cross-functional teams to enhance Foundever's security posture.

Primary Job Responsibilities

• Own Security Assurance programs, ensuring compliance with regulatory and internal standards (i.e. HIPAA, GDPR, EU AI Act, etc.)
• Own external audits (i.e., HITRUST, SOC 1 and 2, ISO 27001, NIST, PCI DSS) and collaborate with auditors to provide necessary documentation and responses
• Lead, mentor, and develop high-performing security assurance team members in alignment with organizational goals
• Assess and identify gaps in security controls and conduct risk assessments to evaluate the security posture and develop strategies for improvement
• Review change management requests and provide recommendations for mitigating potential risks 
• Assist in the identification and documentation of security-related clauses in contracts 
• Prepare and present regular updated to leadership on the status of security assurance initiatives and audit findings 
• Stay informed of industry trends, threats, and regulatory changes affecting information security

Skills and Qualifications

• 5+ years of experience in information security with a focus on security assurance and compliance 
• In-depth knowledge of security frameworks and standards such as HITRUST, SOC 1/2, ISO 27001, NIST, PCI DSS, etc.
• Experience in project management
• Experience managing and leading external audit engagements as well as compliance software and external audit portals for  evidence
• posting and collaboration
• Knowledge of audit cycles and certifications for cloud hosted applications
• Bachelor's degree in Computer Science, Information Technology, Security Management, or a related field

Preferred Skills and Qualifications

• HIPAA experience
• Relevant security and framework certifications (e.g., CCSFP, CISM, CISSP, CISA, CRISC, ISO Lead Auditor, PCIP)
• AI experience

About Us

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter

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