Senior Manager Audit Services

The candidate is responsible for conducting technology audits (IT processes, application, project, integrated, and annual SOX audits) and technology advisory engagements. Maintaining complete independence, the Audit & Advisory Services function collaborates with technology and risk management teams, providing senior management and the board with insights to enhance risk management at Manulife.

Position Responsibilities:

• Lead and participate in multiple technology audit and advisory engagements, adapting to changing scopes, timelines, and resources in a complex technology environment.

• Independently assess the technology control environment, offering timely recommendations to management to reduce risk and improve strategic and operational decisions.

• Manage relationships with technology stakeholders, internal governance groups, external auditors, and regulators.

• Lead audit and advisory engagements in the Asia segment and collaborate with North American audit teams on global audits.

• Plan and execute technology audits and advisory engagements, evaluating key controls and risk management practices, and producing reports that clearly articulate risks, issues, and recommendations.

• Perform integrated audits with other groups in Audit & Advisory Services to provide comprehensive risk reporting.

• Manage additional activities including external audits, regulator inspections, annual technology audit planning, and risk assessment, partnering with business audit teams for audit committee reporting.

• Undertake special work as determined by department priorities.

• Requires travel within Asia and occasional night calls with North America.

Required Qualifications:

• Bachelor’s degree in computer science, Information Systems or related discipline.

• Minimum 6 years of experience in Technology Audit & Advisory, Information Risk Management, Process Improvement & Consulting, or Analytics.

• Recognized professional auditing or technology designations (CISA, CIA, CPA, CISSP, CCSP, CISM, CEH, CHFI, etc.).

• Strong knowledge of the latest technologies in Software Development Lifecycle (SDLC), DevSecOps, Application Security, Cybersecurity, Artificial Intelligence and Robotic Process Automation.

• Business knowledge of the insurance and wealth & asset management industry.

• Strong business judgment in assessing issues and developing value-added recommendations.

• Strong analytical skills with proficiency in Excel and PowerBI. Python skill is a plus.

• Advantage with in-house financial institutions’ technology audit, application development, and technology security experience; previous Big-4 experience.

• Proficient in reporting writing and communication skills.

• Results-oriented, able to balance multiple priorities and projects.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement