Solution Architect / Technical Lead (FAM)

Solution Architect

Why SailPoint?

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team. SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more.

What You’ll Do:

Solution Architects at SailPoint begin with product training where they can leverage their experience to gain a deep understanding of our SaaS and/or Software solutions. Within a month or two, they begin serving as the technical leads on customer projects where they will employ their client and partner communication skills, as well as their industry knowledge, to share organizational best practices for SailPoint products and identity governance. After their first six months, Solution Architects will have established themselves as both technical and consultative experts within the SailPoint Services organization, and by the end of their first year they will have become a trusted advisor to customers, partners, and to less experienced team members.

Responsibilities:

• Installation, integration and deployment of File Access Manager (FAM), support FAM installations in client environments.

• Communicating to clients and partners aspects of both the product and the implementation

at the technical and/or functional level appropriate for the situation.

• Post-sales requirements gathering, analysis and documentation.

• Working with clients post implementation for user testing, debugging, support and maintenance.

• Managing project scope, schedule, status and documentation.

• Developing and delivering technical training designed to enable/educate SailPoint implementation partners.

Requirements:

• 7+ years of total experience

• Background with Windows infrastructure components (Windows Server, Active Directory, permissions structure, etc.), additional components such as (e.g. SharePoint, Office 365)

• PowerShell scripting capabilities (vs. programming), testing process/methodology experience

• DBA experience in the DB platform (ex: SQL Server)

• background in enterprise storage - NetApp, EMC etc as well as Windows Admin skills

• Log/alert management from DB monitoring tools

Preferred:

• Familiarity with other identity governance vendors such as Microsoft, Sun, Oracle, IBM, or Novell a plus

• Familiarity with AI and machine learning concepts a plus

• Familiarity with role-based access controls and least-privileged access models a plus

• Experience with project management duties (project planning, resource management, scope, schedule and status, documentation)

• Experience with quality assurance duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans)

• Security software or IT audit experience

Education:

Computer Science, Engineering, or equivalent experience, preferred. J2EE certification is a plus.

CISSP certification is a plus.Travel:

This position requires approximately 5% travel.

Travel:

• This position requires up to 15% travel

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.  

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.  Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.