High Security Operations Center Network Engineer 1, 2, Senior

Requisition ID: 19025

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

We ae looking to hire an experienced network engineer. This role is responsible for working on a team that supports operations at SRP like power generation and transmission.  As a Network Engineer on the High Security Operations Center (HSOC) team, you will be responsible for helping design, maintain, support, and life cycle existing and new network infrastructure devices that reside in a high security environment. The ideal candidate will have Cisco certifications and experience trouble shooting, maintaining, and supporting Palo Alto firewalls, Cisco devices and networks. Experience in network design tools like FNT and Visio a plus.

What You'll Do

•    Collaborate with team architects, principals, and other analysts to design and implement a secure, functional infrastructure
•    Collaborate on the installation of infrastructure such as firewalls, load balancers, backup, routing, cabling, and remote access solutions
•    Collaborate on the development of service management for the team
•    Collaborate with Cyber Security on development of OT policies and security framework
•    Create, review, and update process documents, network diagrams, and all other relevant documentation for compliance, knowledge transfer, and historical purposes.
•    Collaborate with Information Governance on data architectures 
•    Manage individual work tickets and help maintain high service levels and relationships with customers
•    Perform on-call duties on a 24/7 call-out rotation.
•    Supports a positive working environment through learning, educating, and collaborating with fellow team members and other SRP departments.
•    Understand and adhere to all related NERC CIP requirements as required

What It Takes To Succeed

• Must be flexible and willing to learn in a fast-changing enviornment 
• A top candidate will be proficient in the following skills: 
  • Knowledge of network systems including Cisco routing, Palo Alto firewalls, and server virtualization. 
  • Knowledge of networking hardware route, switch, and firewall. 
  • Knowledge of communication and routing protocols (TCP-IP stack), DNS, proxy, VPN, etc...
  • Excellent corss-functional collaboration skills
  • High level problem solving and communication skills
  • Excellent documenation skills creating procedures, workflows, and architecture diagrams.
  • Advanced use of Visio, FNT, and other system documentation tools is required. 
  • Ability to work remote or on-site as needed, including traveling to various locations and generation facilities througout SRP. 
• Current industry certifications are preferred. 
  • VMware
  • Cisco
  • Palo Alto 
  • Cyber Security
  • Service Management 

Network Specific Knowledge and Skills:

• Knowledge of network routing, switching, communications protocols, OSI model and experience in designing, deploying and supporting an enterprise network
• Ability to troubleshoot and solve problems in a time-critical environment and to work simultaneously on a variety of tasks with varying degrees of complexity 

 
 Position requires: 

• Excellent teamwork, communications and customer service skills
• Strong problem solving and critical thinking skills
• Proven communication skills; including the ability to write clearly and succinctly in a variety of communication settings and styles
• Demonstrated leadership, teamwork, and customer service skills are essential
• Knowledge and understanding of SRP's business units is desired
• Experience in multiple areas of networking technology including routers, switches, firewalls, proxy, and network security and is preferred
• Experience with network performance monitoring and troubleshooting tools is desirable
• Experience with network access control (NAC) technologies is desirable

Experience

• For a Level 1 (Associate), a minimum of no previous years of experience to two years related experience is required (if no degree, four-six years of relevant experience or equivalent combination of education and related experience totaling four-six years).

• For a Level 2 (Journey), a minimum of two years of experience to four years related experience is required (if no degree, six-eight years of relevant experience or equivalent combination of education and related experience totaling six-eight years).

• For a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years).

Education

A bachelor’s degree related to the assignment from an accredited institution is preferred.

 

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

 

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

 

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

 

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.