Manager, Enhanced Personnel Protection

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

A manager focused on physical protection of our people, including senior leaders, through core accountabilities including executive protection, event security management, and travel risk management. The manager will work with team members to develop a best-in-class Enhanced Personnel Protection program, including robust policies and procedures, to support enterprise-level physical security requirements. Under the guidance of the Director, Enterprise Physical Risk, this position manages the overall program effectiveness to ensure comprehensive, high-quality delivery of services. They will also consult on incident response and operational execution as it relates to protection of company assets and people.

This position will interact with senior management at the Corporate and Business Group level, as well as peers in Security, Risk and Crisis Management, Corporate Real Estate, Human Resources, and other domains. This also includes external contacts such as government, security, and law enforcement.

What you will do:

• Manage an enterprise-level Enhanced Personnel Protection program, including direct reports in both Canada and the Philippines. This includes:
  • Leading onsite security support, in-depth risk assessments, and operational plans for events, including the Annual General Meeting, Investor Day, International Leaders Conferences, Board of Director meetings, etc.
  • The organization’s travel risk program, including vendor management, consulting on travel-related risks, and designing and implementing processes and controls.
• Enterprise-level development and implementation of strategy and programs for the physical protection of people in the workplace and facilities owned or occupied by the company and its assets.
• Ensure team members, including the Incident Reporting Centre, have up to date information and risk assessments to support the team’s mandate for the protection of assets and people.
• Manage team members in identifying, developing, implementing and maintaining processes and practices throughout the enterprise to preserve life and safety, manage risks, respond to incidents/emergencies, and limit exposure and liability for physical security and related risks.
• Contribute to the mentoring and development of team members and encourage knowledge and idea sharing through collaboration.
• Maintain in-depth awareness of industry and technology trends, through industry organizations and networking opportunities.
• Develop and maintain strong working relationships with key business leaders to communicate value and ensure that the quality of services provided meets our objectives.
• Provide input into annual budgeting, monthly forecasting and variance reporting cycles.
• Ensure financial management, tracking and measurements of strategic initiatives.

What you need to succeed:

• Minimum of 5 years of relevant experience within a corporate or government security department for a similar organization of comparable size and complexity.
• Experience leading operational teams, including executive and personnel protection.
• Superior knowledge of Physical Security and Life Safety legislation, principles, protocols, practices and industry standards.
• Comprehensive understanding of physical security system strategies (e.g. access control, CCTV, security lighting, perimeter/interior intrusion detection, security lighting, etc.).
• Excellent written and verbal communication, presentation, organization, strategic thinking, leadership and planning skills.
• Proven ability to lead tense situations, including crisis and emergency events.
• Must be able to work with senior business leaders focusing on a business perspective and interpret security context in a way understandable to business and non-technical people. 
• Demonstrated sensitivity to issues of ethics, diversity, equity and harassment in the workplace. 
• Strong consulting and collaboration skills. 
• Self-starter, strategic thinker, negotiator and consensus builder. 

Assets:

• Actively engaged in professional associations such as ASIS and possession of relevant certifications such as CPP, PSP, CISSP, and CISM.
• Superior ability to manage time and meet changing priorities in a multi-task environment.
• Superior problem solving, decision-making, and mediation skills.
• Collaborative, team-first approach.

Other Requirements:

• Travel between company locations and in support of event security is about 20%.
• Flexibility in work schedule, ability to respond to after-hour or extended day calls.

What’s in it for you:

• We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®,  for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
• We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® Canada.
• Wellness programs that support the three pillars of your health – mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life in advance of the start date

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

78,000/78 000 - 128,000/128 000

Job Category:

Facilities

Posting End Date:

20/07/2025