Sr. Technical Content Developer

About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.

Protection Starts with People.  Proofpoint.

The Role and the Team

The Proofpoint Technical Training organization educates customers, partners and Proofpoint employees globally on Proofpoint products, solutions and best practices. We are looking for a talented Technical Course Developer to join our team and help us take our digital training content to the next level. The ideal candidate will have advanced skills with the latest authoring tools and adult learning methods. The courses utilize Proofpoint’s People-Centric security and advanced threat protection solutions. Our training products are highly technical, and do require product knowledge, so a background in networking, email and/or security technologies will be a plus. In addition to building training content, a candidate must also be adept at managing relationships with subject matter experts and managing multiple development projects across varying timelines.    

Your day to day

• Work together with internal content stakeholders to identify and define training requirements.
• Develop and design digital online and/or instructor-led training that creatively achieves the learning outcomes.
• Work independently while regularly collaborating with a team of courseware developers and technical instructors.
• Learn complex technologies and tools for development of technical training.
• Keep up with product development - ensure courses being developed are in-line with product direction, company goals, and training team strategy.
• Maintain training content updates through rapid product upgrade cycles.
• Attend Transfer-of-Information Sessions and product trainings to stay current on products and features.
• Build and maintain relationships with content and product experts during the development, design, review and updating phases of instructional design. 
• Infuse courses with role-based, learning levels, and inquiry elements.
• Follow team instructional design standards, processes, and procedures.

What you bring to the team

• Competency with the latest digital authoring and creative tools; Articulate 360 (Storyline and Rise), Camtasia, FrameMaker, Adobe Creative Suite (InDesign, Illustrator, Audition, Photoshop, and Premiere), and advanced PowerPoint skills.
• Experience and passion for designing, building, and maintaining world-class digital learning.
• Experience working with Python and Bash as well as scripting experience
• Deep technical infrastructure experience
• Experience delivering live training
• Strong knowledge of instructional design and adult learning methodology with the ability to translate highly complex and technical information into dynamic, inquiry-based online learning courses.
• Thrives in a fast-paced, ever-changing, and agile environment.
• Ability to handle multiple projects, report regular status, and accurately scope and deliver on time.
• Excellent inter-personal, written and verbal communication and documentation skills.
• Experience developing technical training, scripts, and storyboards for highly technical products.
• Knowledge of inquiry-based and learner interactive elements.
• Experience designing simple animations, motion graphics and simulations is a plus.
• Video narration skills are a plus.
• The interview process requires the candidate to present samples of past web-based training design, prefer technical content.

Why Proofpoint 

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and driven-to-win organization with leading-edge products—and many exciting reasons to join our team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.  

#LI-JR1

Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.

• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here https://www.proofpoint.com/us/company/careers. We can’t wait to hear from you!