Sales Engineer

BlueCat and LiveAction offer complementary solutions to enhance network performance and security. LiveAction’s Network Intelligence platform transforms complex data into actionable insights, providing organizations with a comprehensive view of their network, from network and application performance to security. This enables enterprise teams to rapidly resolve network issues at scale, accelerate threat response, increase employee productivity, and reduce business risk. Meanwhile, BlueCat provides a suite of solutions that help network, security, applications, and cloud and DevOps teams optimize the IP environment, driving business outcomes forward. 
Together, these platforms empower organizations to maintain robust, efficient, and secure network operations.

LiveAction is seeking an experienced Sales Engineer to engage with end customers and channel partners to understand the market and technical opportunities in enhancing LiveAction’s go-to-market opportunities.  This position will have a solid understanding of the partner landscape, their technical practice capabilities, and business plans.  This position supports accounts primarily in the U.S.A. Responsibilities·       Participate in product pre-sales engineering tasks including customer demonstrations, and evaluations.·       Participate in product post-sales support tasks including product turn up, training, and answering customer inquiries.·       Assist in developing partners to define the customer’s technical business problems.·       Develop best practices for end customers and channel partners to refine and research technical requirements.·       Define solutions and articulate the benefits of LiveAction solutions versus the competition.·       Learn the technical elements of proposal development and work with partners to build/expand their own ability to do so.·       Develop the proof of concept and demonstration competencies within the partners.·       Support software development engineering tasks, including customer product feature feedback, requirements definition, beta testing, and documentation review.·       Support the development of the marketing product promotion collateral.·       Develop and maintain positive and lasting customer relationships.·       Log progress and action items using Salesforce.com.·       Participate in industry events/tradeshows Qualifications·       Five or more years of Enterprise sales experience, preferably in network performance management solutions.·       Bachelor’s degree in Computer Science, Electrical Engineering or equivalent; MS preferred·       Ideal candidate has expert level understanding of communications networking operation and a broad scope of knowledge relating to networking technologies, engineering guidelines, industry best practices and market solutions.  CCNP or CCIE certification a plus.·       Ability to research and demonstrate solutions ROI for the partner and LiveAction.·       Positive can-do attitude, driven, reliable, trustworthy, intelligent, and team player.·       Ability to work effectively as part of a team in a virtual office environment.·       Excellent relationship building and creative technical consultative selling skills.·       Excellent written and oral communication presentation skills, including ability to orally answer questions clearly and succinctly.·       Proven track-record of sales engineering, sales engineering, customer support, and network engineering.  Technical skills required include knowledge or expertise in:·       Switching / routing setup, configuration, protocols, and use·       Application aware networks·       Network management, quality of service monitoring and configuration·       NetFlow, FNF, IPFIX, Medianet, network security, and Wireless·       Able to travel approximately 40-50% of the time.If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.
In addition, we offer a range of appealing perks, including:
A Professional Development BudgetDedicated Wellness Days and Wellness WeekA Lifestyle Spending AccountAn Employee Recognition Program
Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!
BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.