Security Incident Responder

Are you excited by the prospect of detecting and mitigating
the latest cyberattacks?

Would you enjoy protecting the world's leading brands in a
fast environment?

Join our Security Operations Center

We strive to be the most trusted support services partner. We utilize tools, process and knowledge to diagnose and resolve product, platform, and customer issues. Our team delivers managed services for media and security maintaining quality and protecting our customers' online presence.

Respond to cyberattacks in real time

As a Security Incident Responder, you'll engage in critical network and attack-related events for our customers. As frontline defense, you will own our central alerting system, detecting and mitigating the impact of attacks. In this environment, your exceptional support to customers impacts the future of them and Akamai.

As a Security Incident Responder, you will be responsible for:

• Engaging in mitigation techniques to prevent vector attacks
• Performing advanced packet analysis to identify attacks and threats to our network
• Managing and documenting technical issues, responses and requests to ensure information is recorded and updated
• Providing support to customers to remedy and resolve network and connectivity issues
• Communicating with customers regarding challenges and providing updates and results on your mitigation and analysis

Do what you love

To be successful in this role you will:

• Demonstrate the ability to speak in English and Portuguese fluently
• Demonstrate knowledge of how the internet works, including, DNS. HTTP, Suite of IP Protocols
• Show excellent verbal and written communication skills and be able to update internal documentation
• Have passion and ability to learn new tools and technologies and problem solve
• Demonstrate excellent collaboration and team working skills

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!